Lead AI Product Strategy & Innovation

Nelnet, Inc.; Oklahoma; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA and FSA

Generous earned time off

401K/student loan repayment

Life insurance & AD&D insurance

Employee assistance program

Employee stock purchase program

Tuition reimbursement

Performance-based incentive pay

Short- and long-term disability

Robust wellness program

Job summary

Nelnet, Inc. in the United States seeks a Lead AI Product Strategist to develop AI-driven product strategies for customer-facing products and internal processes. You will identify high-value AI opportunities and lead cross-functional initiatives from discovery through implementation.

This role serves as a subject-matter resource on responsible AI, security, privacy, and regulatory considerations, partnering with product, data, risk, design, and technology teams to deliver measurable value.

Qualifications

• Bachelor’s degree or equivalent in a related field; relevant experience accepted
• 5+ years in product management or product strategy
• Experience in AI, data products, automation preferred

Responsibilities

• Develop AI product strategies and roadmaps that align customer needs, business objectives, technology capabilities, and organizational priorities.
• Identify and evaluate opportunities to integrate artificial intelligence, machine learning, intelligent decisioning, and automation into products and product-development processes.
• Lead cross-functional AI product initiatives from discovery and problem definition through prioritization, implementation, measurement, and continuous improvement.
• Design and optimize multi-stage workflows that transform structured and unstructured information into usable product insights, recommendations, and business decisions.
• Experience with end-to-end process automation, AI assistants, agentic workflows, multi-agent systems, classification models, platform products, APIs, developer tools, payments, financial technology, or other regulated digital ecosystems.
• Experience operating independently in a regulated or risk-sensitive environment and incorporating privacy, security, compliance, and governance considerations into product decisions.
• Partner with product, business, data, risk, compliance, design, and technology stakeholders to assess feasibility, dependencies, customer impact, and implementation risk.
• Evaluate emerging AI technologies, industry developments, competitors, and changing customer expectations to inform product positioning and investment decisions.
• Assess security, privacy, regulatory, ethical, authentication, authorization, and fraud-related considerations associated with AI-enabled products.
• Build and maintain reusable knowledge, documentation, decision records, and operating frameworks that support transparency, auditability, and organizational adoption.
• Measure and communicate product outcomes, workflow efficiency, adoption, risk, and strategic value to business leaders and cross-functional stakeholders.

Skills

Strategic Thinking

AI Literacy & Prompt Engineering

Business Process Modeling & Optim

Data Fluency

Cross-Functional Leadership

Education

Bachelor’s degree in product management, business, information systems, computer science, data science, engineering, economics, or a related field

Graduate degree, advanced coursework, or relevant certification in product management, artificial intelligence, data science, information systems, agile product development, or responsible AI

Job description

Nelnet, Inc. in the United States seeks a Lead AI Product Strategist to develop AI-driven product strategies for customer-facing products and internal processes. You will identify high-value AI opportunities and lead cross-functional initiatives from discovery through implementation.

This role serves as a subject-matter resource on responsible AI, security, privacy, and regulatory considerations, partnering with product, data, risk, design, and technology teams to deliver measurable value.