AI Product Ops Leader: Transform & Automate at Scale

Thomson Reuters

Ann Arbor (MI)

Hybrid

USD 180,000 - 280,000

Full time

9 days ago

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Job summary

Thomson Reuters is seeking a Director of AI Product Ops to lead the operational evolution of the TAAP product organization. You will drive an AI-first product-ops function across Bedrock and Catalyst, while modernizing SDLC and embedding AI maturity across the portfolio.

You will manage a lean, senior team, align product, engineering, and design, and shape cross-functional governance. The role blends hands-on leadership with strategic transformation across Tax, Audit, Accounting & Practice

Qualifications

10+ years of experience in program management, product operations, or technical operations leadership at scale.
Familiarity with modern product management practices and collaboration with PM, Eng, and Design squads.
Proven experience implementing modern agile SDLC structures and automating project-tracking workflows.
Experience in regulated or professional software industries; AI governance is a plus.
Track record of leading change-management and upskilling teams to adopt modern capabilities.
Bachelor's degree in CS, Business, Engineering, MIS, or related field.

Responsibilities

Lead AI-first product operations across TAAP Core and Agentic portfolios.
Build and automate cross-team visibility, dependencies, and key milestones.
Drive a TAAP-wide change-management program and communications cadence.
Recruit, mentor, and lead a lean, high-impact product-ops team.
Partner with product, engineering, and design to evolve SDLC processes for AI-enabled workflows.