AI Product Analyst — Enterprise Platform & Governance

Judge Group, Inc.; Irving (TX); Sur place; USD 79 000 - 84 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Résumé du poste

Judge Group, Inc. is seeking a Product Analyst to join the ServiceNow Core Platform AI Innovation & Incubation team in Irving, TX.

You will manage AI use cases from concept to production, ensuring governance and operational readiness while coordinating across product, engineering, architecture, and governance stakeholders. Ideal candidates will have experience with AI prompting, AI governance, and translating business needs into actionable requirements, including collaboration with senior

Qualifications

• Demonstrated understanding of artificial intelligence concepts and AI-assisted productivity tools, such as Microsoft 365 Copilot.
• Practical understanding of AI prompting, including how well-structured questions and instructions influence AI-generated outcomes.
• Experience gathering, documenting, clarifying, and validating business or product requirements.
• Ability to ask effective discovery questions and translate stakeholder needs into actionable requirements.
• Strong written and verbal communication skills.
• Experience collaborating across multiple business and technical teams.
• Ability to communicate confidently and professionally with stakeholders at all organizational levels, including senior leadership.
• Strong organizational skills with the ability to manage multiple workstreams, dependencies, and priorities.
• Ability to work effectively within an Agile or sprint-based delivery environment.

Responsabilités

• Manage the traceability and lifecycle of AI use cases across the ServiceNow platform, from initial concept through production deployment.
• Help ensure AI solutions align with required enterprise governance, risk, and control frameworks.
• Gather, clarify, document, and validate business and technical requirements for AI initiatives.
• Ask thoughtful, targeted questions to uncover business needs, dependencies, risks, and acceptance criteria.
• Coordinate inputs across ServiceNow tenants, product teams, engineering teams, architecture, and governance stakeholders.
• Support sprint planning, backlog refinement, prioritization, and execution within the AI Innovation & Incubation delivery team.
• Coordinate testing and validation activities and help ensure AI solutions meet production-readiness requirements.
• Identify, track, and communicate cross-team dependencies, risks, issues, decisions, and action items.
• Partner with technical teams to translate business needs into actionable requirements and delivery plans.
• Support the evaluation and adoption of AI-assisted tools, including Microsoft 365 Copilot and similar technologies.
• Apply an understanding of prompting and AI interactions to help teams develop effective AI use cases.
• Communicate project status, requirements, risks, and recommendations to stakeholders at multiple organizational levels, including directors and vice presidents.
• Help establish a consistent, repeatable approach for moving enterprise AI initiatives from ideation through deployment.

Connaissances

AI concepts

AI prompting

Requirements gathering

Discovery questions

Stakeholder comms

Agile delivery

Cross-functional

Leadership comms

Outils

ServiceNow

Microsoft 365 Copilot

Description du poste

Judge Group, Inc. is seeking a Product Analyst to join the ServiceNow Core Platform AI Innovation & Incubation team in Irving, TX.

You will manage AI use cases from concept to production, ensuring governance and operational readiness while coordinating across product, engineering, architecture, and governance stakeholders. Ideal candidates will have experience with AI prompting, AI governance, and translating business needs into actionable requirements, including collaboration with senior