AI Process Optimization Analyst — Hybrid (Phoenix)
Upgrade
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Benefits offered by this job
Job summary
Upgrade in Phoenix is seeking a highly motivated AI Process Improvement Analyst to enhance business operations through AI technology and workflow automation. This role offers hybrid work flexibility, combining in-office collaboration and remote work to drive process transformation.
The ideal candidate will have experience in data analytics and operations, with a focus on financial services. You'll be responsible for optimizing processes and improving customer experiences across systems.
Upgrade offers competitive salaries and excellent benefits, including full medical coverage and professional growth opportunities.
Qualifications
- 2-3 years of experience in business operations or data analytics.
- Experience with financial services or fintech.
- Understanding of AI technologies and virtual agent contexts.
Responsibilities
- Identify operational bottlenecks and customer pain points.
- Leverage AI for workflow automation and process improvement.
- Collaborate with teams to translate issues into actionable requirements.
Skills
Education
Tools
Job description
Upgrade in Phoenix is seeking a highly motivated AI Process Improvement Analyst to enhance business operations through AI technology and workflow automation. This role offers hybrid work flexibility, combining in-office collaboration and remote work to drive process transformation.
The ideal candidate will have experience in data analytics and operations, with a focus on financial services. You'll be responsible for optimizing processes and improving customer experiences across systems.
Upgrade offers competitive salaries and excellent benefits, including full medical coverage and professional growth opportunities.
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