AI-Powered SaaS Engineering Manager

mindbody; United States; Remote; USD 164,000 - 219,000; Full time

Benefits offered by this job

Equal opportunity employer

Performance bonus

Benefits and incentives

Job summary

mindbody is seeking an engineering leader to head the team building an AI-driven virtual front-desk assistant for fitness and wellness clients. The system handles calls, answers questions, and books classes automatically, saving operators time and scaling across brands.

The product is live and integrated with customers' systems of record. This role focuses on turning evolving AI into a reliable production system that can handle millions of interactions while maintaining high reliability.

Qualifications

• 3+ years managing engineering teams of 6+ in a hands-on, code-centric role.
• Proven track record shipping AI-powered SaaS in a B2B2C setting.
• Strong Python skills; comfortable with React and C#.
• Experience taking AI capabilities from prototype to production.
• Clear communicator with engineers and non-technical stakeholders.
• Able to set direction in ambiguous, evolving problem spaces.
• Hands-on familiarity with modern AI development tools and frameworks.

Responsibilities

• Lead and grow a team of engineers, review architecture and unblock tough decisions.
• Own recruiting, onboarding, mentoring, and performance reviews.
• Set technical direction balancing fast iteration with reliability for a revenue-critical product.
• Partner with product, data, and applied AI peers to prioritize what ships next.
• Make architectural choices as usage expands across brands and millions of interactions.
• Define and uphold quality bar with monitoring that surfaces regressions early.
• Contribute to engineering-wide practices and standards beyond the team.

Skills

People management

Python proficiency

Communication skills

AI development tools

Production deployment experience

Ambiguity navigation

Tools

Python

React

C#

AI frameworks

Job description

mindbody is seeking an engineering leader to head the team building an AI-driven virtual front-desk assistant for fitness and wellness clients. The system handles calls, answers questions, and books classes automatically, saving operators time and scaling across brands.

The product is live and integrated with customers' systems of record. This role focuses on turning evolving AI into a reliable production system that can handle millions of interactions while maintaining high reliability.