AI-Powered Process Re-Engineering Lead

Raymond James; Pittsburgh (Allegheny County); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Five guiding behaviors training

Job summary

Raymond James seeks a Business Process Re-Engineering Lead to drive a bank-wide automation and AI-enabled workflow transformation. You will partner with leaders to identify high-value AI use cases, redesign processes for efficiency, and oversee adoption, governance, and training to ensure sustainable impact.

The role emphasizes practical AI tool deployment (Copilot, M365, ChatGPT) within enterprise governance. A data-driven, risk-aware mindset is essential for success in a regulated environment.

Qualifications

• Bachelor’s degree in a Business Discipline, Information Systems, or related field required.
• Hands-on experience documenting current-state processes, designing future-state workflows, writing business requirements, building process maps, and supporting adoption of technology-enabled process change required.
• Practical experience using generative AI tools, prompt development, Microsoft 365 Copilot, M365 Agent Builder, ChatGPT, Power Platform, or comparable business automation tools required.
• Demonstrated experience taking initiatives from concept through production adoption required.
• Banking or financial services experience is strongly preferred; experience with emerging technology adoption in a regulated environment preferred.

Responsibilities

• Partner with business leaders to identify, assess, and prioritize automation or AI use cases based on value, feasibility, data readiness, and risk.
• Evaluate automation and AI opportunities to ensure solutions are cost-effective, sustainable, and supported by appropriate technology teams.
• Assess data integrity, protection, access, and readiness requirements for automation and AI implementations.
• Redesign business workflows so automation or AI improves the underlying process rather than just automating inefficiencies.
• Lead adoption and change management, including readiness, training, and governance.

Skills

Business process analysis

Change management

Stakeholder influence

Excel proficiency

AI tooling familiarity

Effective communication

Education

Bachelor's degree in Business Administration

Bachelor's degree in Accounting

Bachelor's degree in Data Processing

Tools

Copilot

M365 Agent Builder

ChatGPT

Power Platform

Job description

Raymond James seeks a Business Process Re-Engineering Lead to drive a bank-wide automation and AI-enabled workflow transformation. You will partner with leaders to identify high-value AI use cases, redesign processes for efficiency, and oversee adoption, governance, and training to ensure sustainable impact.

The role emphasizes practical AI tool deployment (Copilot, M365, ChatGPT) within enterprise governance. A data-driven, risk-aware mindset is essential for success in a regulated environment.