AI-Powered Process Documentation Specialist

Persante Health Care; Mount Laurel Township (NJ); On-site; USD 39,000 - 44,000; Full time

Job summary

Persante Health Care is seeking a Process Documentation Specialist to build and maintain a scalable knowledge base of policies, procedures, SOPs, and operational docs. You will standardize documentation with cross-functional leaders and lead governance for versioning, reviews, and approvals.

The role includes implementing Masset or similar AI-enabled documentation tools, supporting accreditation-related materials, and communicating changes across departments. Remote position with flexible hours.

Qualifications

• 3+ years of experience in process documentation, knowledge management, project coordination, operations, quality, compliance, or a related role.

Responsibilities

• Develop and maintain a centralized intranet or SharePoint-based resource center for policies, procedures, SOPs, templates, and materials.
• Coordinate with cross-functional leaders to organize and publish documentation with consistent standards.
• Establish governance: ownership, version control, review cycles, approvals, archival processes.

Skills

Knowledge management

Documentation

Project coordination

SharePoint

Microsoft 365

Writing & editing

Tools

Masset

Job description

Persante Health Care is seeking a Process Documentation Specialist to build and maintain a scalable knowledge base of policies, procedures, SOPs, and operational docs. You will standardize documentation with cross-functional leaders and lead governance for versioning, reviews, and approvals.

The role includes implementing Masset or similar AI-enabled documentation tools, supporting accreditation-related materials, and communicating changes across departments. Remote position with flexible hours.