AI-Powered Marketing Operations Manager (Hybrid)

American Chemical Society; Washington (District of Columbia); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Paid holidays

Health insurance

Health care account (FSA/HSA)

Dental insurance

Life insurance

Vision insurance

Retirement benefits

Short- and long-term disability

4-week work from anywhere

Job summary

American Chemical Society in Washington, DC is hiring a Marketing Operations Manager to oversee core marketing platforms, data-driven campaigns, and AI-enabled capabilities. The role collaborates with ACS Publications’ marketing teams to drive innovative programs and optimize processes.

The position requires a Bachelor's in Marketing and Computer Science, strong analytics, and experience with Eloqua, Salesforce Marketing Cloud, HubSpot, and CDP tools. It is a hybrid role with 40% onsite work.

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• Strong analytical and reporting skills using GA4, Looker, Qlik, Tableau, or platform-native tools.
• Fluency in the English language (written and spoken).

Responsibilities

• Day-to-day management of core marketing platforms (user management, training, documentation).
• Ownership of the marketing operations helpdesk and ticket routing.
• Develop new workflows to enable highly successful integrated marketing campaigns.
• Reporting and analysis on key systems and programs to measure performance and ROI.
• Support AI adoption across marketing and document prompts, playbooks, and training.

Skills

Marketing automation

AI adoption

Data analysis

Project management

Education

Bachelors in Marketing

Bachelors in Computer Science

Tools

Oracle Eloqua

Salesforce Marketing Cloud

HubSpot

Salesforce CDP

Hightouch

Blueconic

Job description

American Chemical Society in Washington, DC is hiring a Marketing Operations Manager to oversee core marketing platforms, data-driven campaigns, and AI-enabled capabilities. The role collaborates with ACS Publications’ marketing teams to drive innovative programs and optimize processes.

The position requires a Bachelor's in Marketing and Computer Science, strong analytics, and experience with Eloqua, Salesforce Marketing Cloud, HubSpot, and CDP tools. It is a hybrid role with 40% onsite work.