AI-Powered Legal Operations Specialist

Roblox Corporation; San Mateo (CA); Hybrid; USD 108,000 - 132,000; Full time

Job summary

Roblox Corporation is seeking a Legal Operations Technology Specialist in San Mateo, CA to drive AI-enabled improvements across the Legal & Advocacy team. You will evaluate and pilot AI tools, manage e-billing operations, and develop data-driven workflows to optimize budgets and efficiency.

The role requires a Bachelor's degree plus 4+ years in legal operations, data analytics, and tech implementation, with strong communication and change-management skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of combined legal operations, data analytics, technology implementation, and related experience.
• Experience with legal tech operations, e-billing tools and vendor management.
• Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude).
• Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery).
• Ability to assess AI tools for fit, risk, and ROI.
• Track record of driving technology adoption and creating training materials.
• Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign.
• Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs.

Responsibilities

• Identify and implement technologies for process optimization, with focus on AI applications for legal workflows
• Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI
• Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings
• Train team members on new tools and establish protocols balancing automation with lawyer review
• Document workflows and create standard operating procedures
• Identify actionable insights and analytics within the L&A Team to help manage budgets, forecasting, spend tracking
• Develop data-driven benchmarking and analysis for practice areas and project types
• Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization
• Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems
• Collaborate with team members to identify preferred outside counsel resources to handle projects and matters
• Develop training programs on new technologies, systems, and operational best practices

Skills

Legal ops

Data analytics

AI in law

Vendor mgmt

Training materials

Stakeholder mgmt

eBilling platforms

GSuite/Docs

DocuSign

Education

Bachelor's degree or equivalent experience

Tools

e-billing platforms

GSuite

Claude

Glean

Airtable

GC-AI

DocuSign

Job description

Roblox Corporation is seeking a Legal Operations Technology Specialist in San Mateo, CA to drive AI-enabled improvements across the Legal & Advocacy team. You will evaluate and pilot AI tools, manage e-billing operations, and develop data-driven workflows to optimize budgets and efficiency.

The role requires a Bachelor's degree plus 4+ years in legal operations, data analytics, and tech implementation, with strong communication and change-management skills.