Legal Operations Technology Specialist

Roblox Corporation; San Mateo (CA); Hybrid; USD 108,000 - 132,000; Full time

Job summary

Roblox Corporation is seeking a Legal Operations Technology Specialist in San Mateo, CA to drive AI-enabled improvements across the Legal & Advocacy team. You will evaluate and pilot AI tools, manage e-billing operations, and develop data-driven workflows to optimize budgets and efficiency.

The role requires a Bachelor's degree plus 4+ years in legal operations, data analytics, and tech implementation, with strong communication and change-management skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of combined legal operations, data analytics, technology implementation, and related experience.
• Experience with legal tech operations, e-billing tools and vendor management.
• Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude).
• Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery).
• Ability to assess AI tools for fit, risk, and ROI.
• Track record of driving technology adoption and creating training materials.
• Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign.
• Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs.

Responsibilities

• Identify and implement technologies for process optimization, with focus on AI applications for legal workflows
• Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI
• Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings
• Train team members on new tools and establish protocols balancing automation with lawyer review
• Document workflows and create standard operating procedures
• Identify actionable insights and analytics within the L&A Team to help manage budgets, forecasting, spend tracking
• Develop data-driven benchmarking and analysis for practice areas and project types
• Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization
• Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems
• Collaborate with team members to identify preferred outside counsel resources to handle projects and matters
• Develop training programs on new technologies, systems, and operational best practices

Skills

Legal ops

Data analytics

AI in law

Vendor mgmt

Training materials

Stakeholder mgmt

eBilling platforms

GSuite/Docs

DocuSign

Education

Bachelor's degree or equivalent experience

Tools

e-billing platforms

GSuite

Claude

Glean

Airtable

GC-AI

DocuSign

Job description

San Mateo, CA, United States Legal & Policy ID: 39673

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is seeking a Legal Operations Technology Specialist to drive operational excellence and innovation across our Legal & Advocacy Team. This role reports to the Director, Commercial Contracts and focuses on managing technology implementation, vendor relationships, financial operations, and team development, with an emphasis on evaluating and deploying AI tools to enhance team efficiency.

You Will:

Operations & AI Technology

• Identify and implement technologies for process optimization, with focus on AI applications for legal workflows
• Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI
• Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings
• Train team members on new tools and establish protocols balancing automation with lawyer review
• Document workflows and create standard operating procedures
• Identify actionable insights and analytics within the L&A Team to help the team manage budgets, including forecasting, spend tracking, and implementing software applications
• Develop data-driven benchmarking and analysis for practice areas and project types
• Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization
• Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems
• Collaborate with team members to identify preferred outside counsel resources to handle projects and matters

Team Development & Engagement

• Develop and execute training programs on new technologies, systems, and operational best practices

You Have:

• Bachelor's degree or equivalent experience
• 4+ years of combined legal operations, data analytics, technology implementation, and related experience
• Experience with legal tech operations, e-billing tools and vendor management
• Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude)
• Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery)
• Ability to assess AI tools for fit, risk, and ROI
• Track record of driving technology adoption and creating training materials
• Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign
• Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs
• Core Competencies
• Strong communication skills and ability to translate technical concepts for non-technical audiences
• Proven relationship-building and change management capabilities
• Excellent organizational and analytical skills
• Comfort with fast-paced, ambiguous environments and competing priorities

Annual Salary Range

$107,610 — $131,820 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.