Senior Manager, AI & Platform Engineering

Procore Technologies; Austin (TX); On-site; USD 198,000 - 273,000; Full time

Benefits offered by this job

Equity compensation

Bonus incentive compensation

Job summary

Procore Technologies, a leader in construction tech, seeks a Senior Manager, AI & Platform Engineering to lead the enterprise Claude platform and the Atlassian suite administration. You will shape the workforce, oversee a new team, and drive a company-wide AI rollout with strong vendor management and security posture.

Based in Austin, you will collaborate across IT and business teams. You will mentor a growing team, align platform operations with governance, and push forward innovative AI

Qualifications

• Demonstrated leadership experience in platform, infrastructure, or SRE environments, including direct people management.
• Experience standing up a new team or function, not just running an established one.
• Familiarity with enterprise SaaS administration, ideally Claude, a similar AI platform, or a comparable large-scale rollout.
• Working knowledge of identity and access concepts such as SSO and Okta.
• Experience managing vendors and contractors, including scoping and closing out SOWs.
• Comfort operating with ambiguity, and the ability to build structure while a team, a rollout, and an operating model take shape.
• Preferred: exposure to Atlassian suite administration, MCP or agent-tooling architecture, and experience partnering with a separate governance or strategy function.

Responsibilities

• Lead day-to-day work of the Senior Platform/SRE Engineer, AI Platform Administrator, and SaaS suite Admin functions.
• Own the Claude enterprise platform roadmap and drive adoption through change management.
• Oversee MCP roadmap design, prioritization, security review, and contractor-to-permanent transition.
• Enable AI capabilities for employees and builders with secure AI workflows.
• Own the Claude rollout timeline, including provisioning and support model readiness.
• Hire, develop, and manage performance of a team formed from scratch; manage contractor SOWs.
• Represent Enterprise IT in the AI governance forum with Security, GRC, Legal.
• Oversee Atlassian/SaaS administration in partnership with business stakeholders.

Skills

Leadership experience

New team formation

Enterprise SaaS admin

SSO/Okta knowledge

Vendor management

Ambiguity handling

Tools

Claude platform

Atlassian Suite (Jira/JSM/Confluence)

Okta

Job description

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.

We are looking for a Senior Manager, AI & Platform Engineering to lead a newly formed team that runs Procore’s enterprise AI platform (Claude) and the business/IT side of the Atlassian suite (Jira, JSM, and Confluence). As the Senior Manager, AI & Platform Engineering on our Digital Employee Experience team within IT Infrastructure & Operations, you will work closely with the Enterprise AI Office, Security, GRC, Legal, Identity, and Enterprise Platform Operations to build a high-performing team and operating model that delivers a successful company-wide Claude rollout and keeps platform and workflow decisions moving. Your strengths in people leadership, platform operations, and vendor management will drive your success.

You will report to the Senior Director, Digital Employee Experience, IT Infrastructure & Operations and will be based in our Austin, TX office.

What You’ll Do

• Lead the day-to-day work of the Senior Platform/SRE Engineer, AI Platform Administrator, and SaaS (Atlassian, Slack) Suite Admin functions
• Own the Claude enterprise platform roadmap, evaluating new Anthropic capabilities, sequencing releases, and driving adoption through clear change management and communications
• Oversee the MCP roadmap and build, including connector design, prioritization, security review, and the transition of contractor-built work to the permanent team
• Enable and build AI capabilities for employees and builders, including skills, plugins, connectors, and the infrastructure that lets teams create their own AI workflows safely
• Own the team’s contribution to the company-wide Claude rollout timeline, including platform-side go-live readiness such as provisioning, connectors, and the support model
• Hire, develop, and manage the performance of a team built from a standing start, and scope and manage contractor SOWs for burst capacity
• Represent Enterprise IT in the joint AI governance forum alongside the Enterprise AI Office, Security, GRC, and Legal
• Oversee business/IT administration of the Collaboration suite (Atlassian, Slack) in partnership with business stakeholders

What You Bring

• Demonstrated leadership experience in platform, infrastructure, or SRE environments, including direct people management
• Experience standing up a new team or function, not just running an established one
• Familiarity with enterprise SaaS administration, ideally Claude, a similar AI platform, or a comparable large-scale rollout
• Working knowledge of identity and access concepts such as SSO and Okta
• Experience managing vendors and contractors, including scoping and closing out SOWs
• Comfort operating with ambiguity, and the ability to build structure while a team, a rollout, and an operating model take shape
• Preferred: exposure to Atlassian suite administration, familiarity with MCP or agent-tooling architecture, and experience partnering with a separate governance or strategy function

Strong-fit Background Might Include

• Engineering Manager / Senior Manager, Platform Operations
• Infrastructure & SRE Manager (Enterprise SaaS / Cloud Services)
• IT Systems & Collaboration Engineering Lead
• Enterprise AI Platform / Integration Engineering Manager

Discover our recruiting process and interview tips from our talent acquisition team on our blog.

Additional Information

Base Pay Range

198,240.00 - 272,580.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.