AI Platform Engineer Scale AI Hub for 10+ Firms (Remote)

The Chapters Group; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

The Chapters Group is seeking a Forward Deployed Engineer to operate the AI Hub for 10+ companies, handling deployments, updates, configuration, SSO with Entra ID, monitoring, backups, and incident handling. You will onboard teams, document recurring issues, and be the technical point of contact for non-technical stakeholders.

You will work remotely in a German-speaking environment, collaborating with the AI Core Team and occasionally assisting the M&A team.

Qualifications

• Experience deploying and operating containerized applications in production.
• Ability to explain technology to non-technical audiences.
• Strong communication in German and English.

Responsibilities

• Operate the AI Hub for 10+ companies: deployments, updates, configuration, SSO with Entra ID, monitoring, backups, and incident handling
• Onboard companies and teams: set up skills, knowledge bases, and tools so that every company can work productively with the Hub
• Be the technical point of contact: analyze and fix issues, document recurring problems to prevent repeats
• Connect the Hub with Microsoft 365/Graph, CRM, ticketing, and ERP systems through tools, MCP servers, and REST APIs
• Turn recurring questions into reusable components: documentation, templates, and short hands-on sessions
• Work in the AI Core Team: share patterns, test features, feed insights into roadmap
• Occasionally support M&A with technical questions (10–20% of time) assessing tech/AI stacks
• Permanent full-time remote-first role with occasional in-person meetings
• Development: talent reviews, events, and conferences. Growth-focused environment

Skills

German (C1+)

English (Fluent)

DevOps

Python

LLMs

REST APIs

Tools

Docker

CI/CD

Linux

Azure

Entra ID (SSO)

Job description

The Chapters Group is seeking a Forward Deployed Engineer to operate the AI Hub for 10+ companies, handling deployments, updates, configuration, SSO with Entra ID, monitoring, backups, and incident handling. You will onboard teams, document recurring issues, and be the technical point of contact for non-technical stakeholders.

You will work remotely in a German-speaking environment, collaborating with the AI Core Team and occasionally assisting the M&A team.