AI platform engineer für Unternehmens-KI

CHAPTERS Group; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

Career development

Talent reviews & conferences

Job summary

The Chapters Group ищет Forward Deployed Engineer для руководства Hub‑платформой AI в группе из 60+ компаний. Вы будете тесно работать с техническим отделом и управлять внедрениями в разных бизнес‑единицах, обеспечивая бесперебойную работу AI‑платформы.

Требуется высокий уровень немецкого и английского, опыт эксплуатации production систем и навыков разработки на Python. Вакансия удалённая с редкими очными встречами, с ростом по мере освоения фич и экспертиз.

Qualifications

• Носитель немецкого языка на уровне C1 и свободное владение английским языком.
• Опыт эксплуатации production-систем, развёртывания контейнеризованных приложений (Docker, CI/CD, Linux, облако).
• Python: чтение, отладка и доработка кода; практический опыт использования LLMs.

Responsibilities

• Эксплуатация AI Hub для 10+ компаний: развёртывание, обновления, конфигурация, SSO, мониторинг, резервное копирование, инцидент‑менеджмент.
• Онбординг компаний и команд; настройка навыков, баз знаний и инструментов.
• Выступать тех. точкой контакта для команд без технического бэкграунда.
• Анализировать сбои, документировать повторяющиеся проблемы и снижать их повторяемость.
• Интегрировать Hub с Microsoft 365/Graph, CRM, системами тикетинга и ERP через инструменты и REST API.
• Разрабатывать повторно используемые компоненты: документацию, шаблоны, hands-on сессии.
• Сотрудничать в AI Core Team; делиться паттернами, тестировать новые фичи и вносить инсайты в дорожную карту платформы.
• По мере необходимости поддерживать M&A‑команды техническими вопросами (примерно 10–20% времени).

Skills

German (C1)

English (fluent)

DevOps

Python

Tools

Docker

CI/CD

Linux

Azure

Job description

Описание:

CHAPTERS Group is a publicly listed German holding company that acquires and holds vertical software companies. Over the last five years, we have grown tenfold and today own more than 60 companies. Each runs its own business, close to its customers. We make them stronger without taking the wheel out of their hands. AI is one of the greatest opportunities we see for them. But it only works if people in these companies use it. You are part of the AI Core Team in the CTO's Office and work as a Forward Deployed Engineer close to the companies in our group. You operate our AI Hub, an Open WebUI-based AI platform, for more than 10 companies. You bring back what you see in the field, test new capabilities, and help shape the platform for all 60+ companies.

Задачи:

• Operate the AI Hub for 10+ companies: deployments, updates, configuration, SSO with Entra ID, monitoring, backups, and incident handling
• Onboard companies and teams
• Set up skills, knowledge bases, and tools so each company can work productively with the Hub
• Be the technical point of contact
• When something fails or a champion gets stuck, analyze and fix it. Document recurring problems so they only have to be solved once.
• Connect the Hub where a use case requires it: Microsoft 365 / Graph, CRM, ticketing, and ERP systems via tools, MCP servers, and REST APIs
• Turn recurring questions into reusable components: documentation, templates, and short hands‑on sessions
• Work in the AI Core Team
• Share patterns across companies, test new features, and feed insights into the platform roadmap
• Occasionally support the M&A team (about 10 to 20% of your time) with technical questions, for example by assessing the tech and AI stack of acquisition candidates

Требования:

• German (C1 or higher) and fluent English. You work daily in German with managing directors and non-technical teams. We make no exceptions here.
• Experience operating production systems. You have deployed and operated containerized applications in production (Docker, CI/CD, Linux, a major cloud, Azure preferred) and have been responsible when they failed. This usually means at least 2 years in a DevOps, Platform, SRE, or Backend role.
• Python that you can confidently read, debug, and extend Practical experience with LLMs. You use them seriously in your own daily work, have built something with them professionally or privately, and know where they fail.
• You explain technology so that non-technical people understand it and can act on it.
• You enjoy being the technical point of contact for teams without a technical background.
• Будет плюсом: Enterprise identity: Entra ID, OAuth, SSO; Self-hosted LLM platforms such as Open WebUI or LibreChat; MCP, tool calling, agent frameworks; Infrastructure as Code (Bicep, Terraform); Experience in a support, solutions, or customer-facing technical role; Experience working across multiple companies, tenants, or a group structure.

Условия:

Real responsibility 10+ companies, one platform, and you make sure AI works there A small AI Core Team with a direct line to the C-level. Decisions are made quickly. Impact beyond your platform What works in your companies becomes the standard for 55+ Permanent full‑time position, remote‑first with occasional in‑person meetings Development Talent reviews, events, and conferences. We hire people who want to grow with us.