AI Platform Engineer: ML Integration & Incident Management

Synovus; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Synovus in Atlanta, GA seeks an experienced IT professional to support organization-wide information technology infrastructure with emphasis on AI-enabled applications. You will analyze, develop, modify, install, test, and maintain hardware, software, networking, and security across systems, Troubleshooting and escalating incidents per runbooks, while mentoring junior engineers.

You'll work with security controls, cloud and virtualization, and stay current with AI tech trends to improve IT

Qualifications

• Familiarity with retrieval augmented generation (RAG) techniques.
• Understanding of cloud hosting architecture and proper server management.
• Knowledge of enterprise cloud security, firewall, and network concepts.
• Ability to adapt to evolving regulatory requirements and emerging financial crime trends.

Responsibilities

• Ensure system compliance with network and firewall security standards.
• Support the integration of machine learning models and AI algorithms into existing IT systems and applications.
• Monitor, troubleshoot, and resolve incidents relating to production AI applications.
• Stay current with emerging AI technologies, frameworks, and best practices to continuously improve IT operations.
• Assist with system design reviews and software testing.
• Provide input on complex projects as a subject-matter-expert.
• Support and deploy business partner software and packages.
• Modify and/or debug business partner-supplied utilities and packages.
• Monitor system capacity and performance using a broad set of tools.
• Provide technical support to various departments and users.
• Identify troublesome trends and develop plans to resolve issues and prevent recurrences.
• Serve as escalation point for junior engineers
• Act as subject-matter-expert for area of responsibility.

Skills

RAG techniques

Cloud hosting

Enterprise cloud security

Regulatory compliance trends

Education

Bachelor's degree in CS/Engineering or related field

Job description

Synovus in Atlanta, GA seeks an experienced IT professional to support organization-wide information technology infrastructure with emphasis on AI-enabled applications. You will analyze, develop, modify, install, test, and maintain hardware, software, networking, and security across systems, Troubleshooting and escalating incidents per runbooks, while mentoring junior engineers.

You'll work with security controls, cloud and virtualization, and stay current with AI tech trends to improve IT