AI Orchestration Engineer - Enterprise Supply Chain

ReqRoute,Inc; Plano (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

ReqRoute,Inc is hiring an AI First Engineer onsite in Plano, TX to design, build, and operate AI orchestration pipelines that connect Oracle ERP, ServiceNow, and other supply chain apps into intelligent, automated workflows.

The role bridges AI/ML capabilities with enterprise integration, delivering value across procurement, logistics, inventory, and fulfillment domains. 12+ years of hands-on experience and strong Python/API skills are required.

Qualifications

• 12+ years of experience in AI orchestration or related fields.
• Extensive enterprise integration with Oracle and ServiceNow.
• Experience with multi-agent AI systems and LLM pipelines.
• Proficient in Python and API design.

Responsibilities

• Architect and implement multi-agent and single-agent AI orchestration frameworks to automate Supply Chain IT workflows end-to-end.
• Design agentic pipelines with tool-use, memory, and reasoning loops that interface with Oracle SCM/ERP, ServiceNow, and third-party supply chain platforms.
• Build and maintain prompt engineering strategies, chain-of-thought patterns, and retrieval-augmented generation pipelines tuned for supply chain data and documents.
• Evaluate and select orchestration tooling and LLM providers based on use case fit, performance, and cost.
• Develop integrations between AI orchestration layers and enterprise systems including Oracle E-Business Suite / Oracle Cloud SCM, ServiceNow ITSM/ITOM, and WMS/TMS/MES platforms.
• Design and implement API gateways, event-driven connectors, and middleware to feed real-time data into orchestration workflows.
• Collaborate with Oracle and ServiceNow platform teams to expose relevant APIs, webhooks, and data streams consumed by AI agents.
• Ensure data consistency, idempotency, and error handling across heterogeneous system integrations.
• Partner with Supply Chain business analysts, process owners, and IT architects to identify AI automation opportunities.
• Mentor junior engineers and contribute to an internal CoE for AI and automation.

Skills

AI orchestration

LLM pipelines

Python

REST/SOAP APIs

Kafka / MQ

LangChain

LangGraph

Oracle EBS/ERP

Tools

LangSmith

OpenAI

Azure OpenAI

Datadog

ServiceNow

Oracle Cloud

Job description

ReqRoute,Inc is hiring an AI First Engineer onsite in Plano, TX to design, build, and operate AI orchestration pipelines that connect Oracle ERP, ServiceNow, and other supply chain apps into intelligent, automated workflows.

The role bridges AI/ML capabilities with enterprise integration, delivering value across procurement, logistics, inventory, and fulfillment domains. 12+ years of hands-on experience and strong Python/API skills are required.