AI & Messaging Product Intern (11-Week Paid)

T-Mobile US Inc.

Overland Park (KS)

On-site

USD 37,000 - 69,000

Full time

3 days ago

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Benefits offered by this job

Relocation assistance

Job summary

T-Mobile USA, Inc. offers a paid 11-week learning internship focused on AI and messaging product management. Interns collaborate with product managers and engineers, gathering requirements, analyzing data, and supporting roadmaps in a fast-paced environment.

You will explore Generative AI, conversational AI, and automation, while contributing to real-world projects that impact customer experiences and business outcomes. Mentors will guide your growth throughout the program.

Qualifications

Pursuing a Bachelor’s or Master’s in Computer Science, Software Engineering, IT, MIS, Data Science, or related technical field.
Familiarity with Agile/Scrum methodologies, product management fundamentals, and SDLC concepts.
Experience with REST APIs, SQL, and analytics tools (Jira, Confluence, Excel, Power BI or Tableau).
Interest in AI, Generative AI, LLMs, chatbots, automation, or messaging technologies.
Experience gathering requirements, writing user stories, and tracking KPIs; coursework or internships acceptable.

Responsibilities

Assist with product requirements and backlog management by documenting user stories and acceptance criteria.
Contribute to AI-powered and messaging product development through research and feasibility evaluation.
Analyze product metrics and user feedback to identify trends and drive data-informed improvements.
Participate in Agile ceremonies and support timely delivery of features.
Develop product documentation and process flows to improve efficiency and quality.