AI & IT Operations Engineer

CryptoproNetwork; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Hybrid/Flexible Working Arrangements

Flexible Time Off (paid)

3% 401(k) company contribution

Health benefits

Parental Leave

Learning opportunities

Job summary

Galaxy in New York, NY is seeking an AI & IT Operations Engineer to support the administration, coordination, and ongoing evolution of enterprise AI platforms and related technology initiatives across the organization. The role spans governance, API work, security, and IT tasks, with hands-on responsibilities and proactive problem solving in a fast-moving environment.

Eligible candidates have 4+ years in IT operations or technical coordination, strong communication, and a passion for AI features

Qualifications

• 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination.
• Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases.
• Ability to work across both strategic and operational tasks.
• Hands-on mindset with strong follow-through and attention to detail.

Responsibilities

• Support administration, coordination, and continuous improvement of enterprise AI tools and programs.
• Manage configuration, access, settings, connectors, permissions, and operational support for AI platforms.
• Assist with governance, risk review, and IT-security coordination for AI tooling.
• Contribute to API-related work, documentation, testing, and operational follow-up for AI initiatives.
• Handle operational cleanup, process follow-through, and general support tasks to improve efficiency.

Skills

AI platforms

IT operations

Security

Technical coordination

Tools

ChatGPT

Claude

Cursor

Job description

Who We Are:Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individualswhothrive in a culture of builders and overachieversandembrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Build Dream Teams.

Who You Are:

We are looking for a highly capable, adaptable, and proactive team member who can support the day-to-day management, rollout, and ongoing evolution of modern AI platforms and related technology initiatives across the organization.

This role is ideal for someone who is comfortable operating across multiple domains. The right person will help manage enterprise AI tools, connectors, settings, access, governance, and API-related work, while also being ready to assist with broader IT, security, and AI engineering needs as priorities shift.

This person should be organized, dependable, and willing to jump in where needed — whether that is helping evaluate new AI features, supporting connector setup and administration, assisting with cleanup and operational tasks, documenting processes, coordinating follow-ups, or contributing to technical and security-related initiatives.

The ideal candidate is someone who can help bring more structure, follow-through, and proactive support to a fast-moving environment. They should be curious about emerging AI capabilities, comfortable learning new tools quickly, and able to translate requests into action independently.

What You’ll Do:

In this role, you will support the administration, coordination, and continuous improvement of a growing set of AI tools and related technical programs. Responsibilities may include:

• Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support
• Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms
• Supporting governance, risk review, and general oversight of AI tooling, including coordination with IT and security considerations
• Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives
• Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead
• Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks
• Providing support on adjacent IT and security work based on business needs and team priorities
• Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed
• Taking ownership of assigned tasks and executing reliably across a wide range of responsibilities

What We’re Looking For:

• 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination
• Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases
• Ability to work across both strategic and operational tasks
• A hands-on mindset with strong follow-through and attention to detail
• Comfort working in a dynamic environment where priorities can change quickly
• Strong communication, organization, and documentation skills
• Willingness to take on a broad range of tasks and help wherever needed

What We Offer:

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

Base Salary Range$100,000—$125,000 USD

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

AI & IT Operations Engineer at Galaxy: FAQ

How much does the AI & IT Operations Engineer role at Galaxy pay?

The AI & IT Operations Engineer position at Galaxy pays $100k-125k/year. Compensation may vary based on experience and location.

Where is the AI & IT Operations Engineer role at Galaxy based?

The AI & IT Operations Engineer role at Galaxy is based in New York, NY. Check the job description for any remote or hybrid options.

What skills are required for the AI & IT Operations Engineer role at Galaxy?

This AI & IT Operations Engineer role is associated with the following skills and technologies:

• Full Time
• Developer
• Operations
• AI
• Trading

Read the full job description above for the complete list of requirements.

Is the AI & IT Operations Engineer role at Galaxy full-time or contract?

Galaxy is hiring this AI & IT Operations Engineer as a full time position.

How do I apply for the AI & IT Operations Engineer role at Galaxy?

You can apply for the AI & IT Operations Engineer role at Galaxy directly on this page using the Apply button. New York, NY candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.