VP, Forward Deployed Lead

Galaxy; New York (NY); On-site; USD 215,000 - 285,000; Full time

Benefits offered by this job

Competitive base salary and discretionary bonus

Hybrid/Flexible Working Arrangements

Flexible Time Off

401(k) company contribution

Company-paid health benefits

Generous paid Parental Leave

Free snacks and meals

Employee Resource Groups

Free coaching through Headspace

Job summary

Galaxy is looking for a Member of Technical Staff, Forward Deployed Lead, to drive product direction and client relationships within a hybrid role that emphasizes technical depth and commercial growth. This role requires excellent communication skills with C-suite executives and a track record of success in high-stakes environments.

The candidate will oversee product roadmaps, manage client interactions, and collaborate across teams focused on blockchain and AI innovation.

Qualifications

• 6+ years in solutions engineering or technical PM with client-facing experience.
• Proven ability to manage high-stakes projects with successful outcomes.
• Willingness to travel approximately 25–40% of the time.

Responsibilities

• Own product direction and translate institutional needs into a roadmap.
• Drive account growth and identify expansion opportunities.
• Lead executive relationships and navigate complex organizations.

Skills

Commercial instinct

Proven track record of outcomes

Technical depth

Executive presence

Founder-grade agency

Job description

Who We Are

Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self‑custody, and tokenization technology. We also invest in and operate cutting‑edge data center infrastructure to power AI and high‑performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com.

What We Value

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are

The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard‑won market and technical context across the boundary. You will partner closely with Tier‑1 financial institution stakeholders from engineers to C‑suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands‑on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.

What You’ll Do

• Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters.
• Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement.
• Lead client and executive relationships: run discovery from engineers to the C‑suite, define success in their terms (adoption, risk, cost, time‑to‑value), and navigate complex regulated organizations to alignment.
• Rotate into R&D and Innovation: lead 0‑to‑1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery.
• Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next.
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
• Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision‑making, and output quality in your day‑to‑day work.

What We’re Looking For

• Proven track record of owning outcomes end to end in ambiguous, high‑stakes settings.
• Real technical depth — you’ve shipped production software and can lead engineers credibly.
• Commercial instinct — you’ve turned delivered work into expanded scope or revenue.
• Executive presence — fluent from a whiteboard to a C‑suite briefing.
• Founder‑grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit.
• Typically 6+ years across forward‑deployed/solutions engineering, technical PM, and client‑facing delivery; shape of ownership matters more than years.
• Willingness to travel approximately 25–40% of the time.

Bonus Points

• Experience in digital assets or blockchain infrastructure.
• Prior delivery experience into Tier‑1 financial institutions.
• Hands‑on production LLM or AI agent experience.
• Technical founder or quota‑carrying solutions architect background.
• Fluency in custody, settlement, payments rails, tokenization, or trading systems.

What We Offer

• Competitive base salary and discretionary bonus.
• Hybrid/Flexible Working Arrangements.
• Flexible Time Off (paid).
• 3% 401(k) company contribution.
• Company‑paid health and protective benefits for employees, partners, and other dependents.
• Generous paid Parental Leave.
• Competitive family planning benefits for U.S. employees.
• Opportunities to learn about the Crypto industry.
• Smart, entrepreneurial, and fun colleagues.
• Free daily snacks and weekly breakfasts/lunches.
• Employee Resource Groups.
• Free coaching and counseling sessions through Headspace.

Base Salary Range

$215,000 - $285,000 USD

EEO Statement

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [e-mail].