AI & IT Operations Engineer

Galaxy; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Hybrid/Flexible Working Arrangements

3% 401(k) company contribution

Company-paid health and protective Ben

Free coaching and Headspace

Job summary

Galaxy Digital Inc. in New York City seeks a proactive technical coordinator to support AI platforms and enterprise tools. You will manage configuration, access, and connectors while coordinating with IT and security teams to ensure smooth operation and governance.

You will work across domains, assist with API tasks, documentation, and operational cleanups, and help translate requests into actionable tasks in a fast-moving environment.

Qualifications

• 4+ years of experience with enterprise technology tools, IT operations, or security.
• Strong interest in AI platforms, features, and enterprise use cases.
• Ability to balance strategic and operational tasks and follow through.

Responsibilities

• Support administration and ongoing evolution of enterprise AI tools and programs.
• Manage configuration, access, settings, and connectors for AI platforms.
• Coordinate governance, risk reviews, and security considerations for AI tooling.

Skills

Enterprise IT tools

IT operations

Security

Technical program coordination

Tools

ChatGPT

Claude

Cursor

Job description

Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.

The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.

Additional information about Galaxy's businesses and products is available on www.galaxy.com .

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individualswhothrive in a culture of builders and overachieversandembrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Build Dream Teams.

Who You Are:

We are looking for a highly capable, adaptable, and proactive team member who can support the day-to-day management, rollout, and ongoing evolution of modern AI platforms and related technology initiatives across the organization.

This role is ideal for someone who is comfortable operating across multiple domains. The right person will help manage enterprise AI tools, connectors, settings, access, governance, and API-related work, while also being ready to assist with broader IT, security, and AI engineering needs as priorities shift.

This person should be organized, dependable, and willing to jump in where needed — whether that is helping evaluate new AI features, supporting connector setup and administration, assisting with cleanup and operational tasks, documenting processes, coordinating follow-ups, or contributing to technical and security-related initiatives.

The ideal candidate is someone who can help bring more structure, follow-through, and proactive support to a fast-moving environment. They should be curious about emerging AI capabilities, comfortable learning new tools quickly, and able to translate requests into action independently.

What You’ll Do:

In this role, you will support the administration, coordination, and continuous improvement of a growing set of AI tools and related technical programs. Responsibilities may include:

• Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support
• Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms
• Supporting governance, risk review, and general oversight of AI tooling, including coordination with IT and security considerations
• Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives
• Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead
• Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks
• Providing support on adjacent IT and security work based on business needs and team priorities
• Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed
• Taking ownership of assigned tasks and executing reliably across a wide range of responsibilities

What We’re Looking For:

• 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination
• Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases
• Ability to work across both strategic and operational tasks
• A hands‑on mindset with strong follow-through and attention to detail
• Comfort working in a dynamic environment where priorities can change quickly
• Strong communication, organization, and documentation skills
• Willingness to take on a broad range of tasks and help wherever needed

What We Offer:

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company‑paid health and protective benefits for employees, partners, and other dependents
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.

Base Salary Range

$100,000 - $125,000 USD

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [e-mail].

This role requires in-office attendance in our NYC office 5 days per week.

GENDER/SEXUAL ORIENTATION

Our company does not discriminate on the basis of sexual orientation, gender identity, or gender expression. But to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider the following optional questions.

Transgender is an umbrella term that refers to people whose gender identity, expression or behavior is different from those typically associated with their assigned sex at birth. Other identities considered to fall under this umbrella can include non-binary, gender fluid, and genderqueer – as well as many more.