AI Governance & Compliance Sales Ops Manager

ADP; Florham Park (NJ); Hybrid; USD 87,000 - 162,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Short- & Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

and more

Job summary

ADP is seeking a Sales Operations Manager – Governance Specialist to lead governance, risk controls, and escalation workflows for AI-generated content within Worldwide Commercial Operations. The role focuses on ensuring compliance with legal and brand standards while embedding governance into AI workflows.

The position is hybrid (3 days in the office, 2 remote) and requires collaboration with Legal, Compliance, Security, Product, Enablement, and Sales to drive accountable AI usage and trusted

Qualifications

• Experience in compliance, risk management, legal operations, privacy, security governance, or regulated communications.
• Strong understanding of AI risks such as hallucination, bias, privacy exposure, or data leakage.
• Ability to design clear approval tiers and escalation paths.
• Experience writing policies, standards, procedures, or governance documentation.
• Strong collaboration with Legal, Compliance, Security, Product, Enablement, and Sales.
• Familiarity with NIST AI RMF, responsible AI frameworks, privacy frameworks, or model risk management.
• Experience auditing content, systems, or AI outputs.

Responsibilities

• Ensures AI outputs meet legal, compliance, and brand standards while maintaining safe and ethical AI practices.
• Defines governance frameworks, risk controls, and escalation paths for AI-generated content.
• Builds trust and scalability by embedding compliance into AI workflows.
• Audit and monitor for risk signals in AI outputs.
• Implements approval layers and human-in-the-loop processes.
• Educates stakeholders on governance requirements and best practices.

Skills

Regulatory compliance

AI governance

Risk management

Communication skills

Job description

ADP is seeking a Sales Operations Manager – Governance Specialist to lead governance, risk controls, and escalation workflows for AI-generated content within Worldwide Commercial Operations. The role focuses on ensuring compliance with legal and brand standards while embedding governance into AI workflows.

The position is hybrid (3 days in the office, 2 remote) and requires collaboration with Legal, Compliance, Security, Product, Enablement, and Sales to drive accountable AI usage and trusted