AI-First Technology Operations Director

FanDuel

New York (NY)

On-site

USD 143,000 - 179,000

Full time

14 days+

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Benefits offered by this job

Health benefits
PTO
Stock plan

Job summary

FanDuel Group is seeking a Technology Operations Senior Director to lead the globally distributed Technology Operations organization. You will drive an AI-first strategy, improve service reliability, and oversee incident response, release management, and ongoing improvements across FanDuel’s products, including Sportsbook, Predicts, Casino, and more.

You will partner with Commercial, Product, and Engineering Leadership to align operational excellence with business goals, shaping roadmaps and

Qualifications

  • Proven track record leading large, distributed technology operations teams.
  • Experience delivering reliability improvements and proactive incident management.
  • Strong communication skills with executive stakeholders.

Responsibilities

  • Develop and execute the strategic vision for Technology Operations aligned to business objectives.
  • Lead and mentor a team of engineers, fostering innovation and operational excellence.
  • Drive AI-enabled auto-healing, triage, and automated resolution to reduce manual intervention.
  • Define OKRs and success metrics for reliability, MTTR, and efficiency.
  • Oversee change and release management, incident response, and disaster recovery planning.

Skills

Leadership
Strategic thinking
AI-first mindset
Incident response
Cross-functional leadership

Education

Bachelor’s or Master’s in CS/Engineering

Tools

AWS

Job description

FanDuel Group is seeking a Technology Operations Senior Director to lead the globally distributed Technology Operations organization. You will drive an AI-first strategy, improve service reliability, and oversee incident response, release management, and ongoing improvements across FanDuel’s products, including Sportsbook, Predicts, Casino, and more.

You will partner with Commercial, Product, and Engineering Leadership to align operational excellence with business goals, shaping roadmaps and

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