AI-First TAM for Salesforce DevOps & Release

Copado; Chicago (IL); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

401(k) Plan

Paid Time Off

Wellness Perks

Job summary

Copado is seeking a Technical Account Manager (TAM) for Copado Agentia in Chicago. You will serve as a technical partner, guiding AI-enabled DevOps adoption, optimizing release pipelines, and helping large customers scale Copado across multiple environments.

You will collaborate with global teams, drive best practices for metadata management, and ensure successful platform adoption with measurable outcomes in deployment frequency and lead time.

Qualifications

• Extensive experience building and scaling CI/CD pipelines for Salesforce.
• Deep knowledge of Copado Agentia and Source Format Pipelines.
• Strong stakeholder management and enterprise account experience.

Responsibilities

• Act as the primary technical point of contact for Success customers and release teams.
• Conduct platform health checks and optimize pipeline configuration and deployment reliability.
• Provide hands-on guidance on Copado pipelines and environment management.

Skills

Salesforce DevOps

CI/CD pipelines

Copado

Git

Tools

Copado Agentia

Jira

GitHub

Job description

Copado is seeking a Technical Account Manager (TAM) for Copado Agentia in Chicago. You will serve as a technical partner, guiding AI-enabled DevOps adoption, optimizing release pipelines, and helping large customers scale Copado across multiple environments.

You will collaborate with global teams, drive best practices for metadata management, and ensure successful platform adoption with measurable outcomes in deployment frequency and lead time.