AI-First Strategy & Operations Principal

Palo Alto Networks; California; On-site; USD 260,000 - 340,000; Full time

Job summary

Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of the post-sales workflows through a highly ambitious, AI-first transformation that redefines how customers are served and value is delivered across the business.

As a key senior leader, you will take full ownership of the concept, design, and execution of these transformation programs, collaborating directly with top executives to tackle mission-critical challenges.

Qualifications

• 12+ years of total experience in top-tier consulting (McKinsey, Bain, BCG and Deloitte).

Responsibilities

• 0-to-1 AI Architect: Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach.
• Enterprise Transformation: Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business.
• Cross-Functional Orchestration: Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams.
• Strategic Problem Solving: Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite.
• Operational Excellence: Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance.
• Team Leadership: Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture

Skills

AI strategy

Post-sales design

Cross-functional leadership

Data-driven decisions

Job description

Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of the post-sales workflows through a highly ambitious, AI-first transformation that redefines how customers are served and value is delivered across the business.

As a key senior leader, you will take full ownership of the concept, design, and execution of these transformation programs, collaborating directly with top executives to tackle mission-critical challenges.