AI-First Insurance SaaS Implementation Lead

Medium; Vancouver (WA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health benefits

Employee stock options

Four weeks paid vacation

Lifestyle Spending Account

Job summary

Medium is seeking an Implementation Manager to drive the implementation of the Quandri platform across various customer segments, focusing on operational excellence.

The role involves managing projects from start to finish, ensuring a seamless onboarding experience for clients. Successful candidates will have a strong technical aptitude, outstanding project management skills, and a passion for customer service.

Compensation ranges from $90k to $130k, with comprehensive benefits and employee stock options.

Qualifications

• 2+ years of experience implementing software/SaaS systems.
• Experience in the insurance industry or with Agency Management Systems is a plus.
• Ability to learn different software programs quickly.

Responsibilities

• Manage implementation projects and client onboarding.
• Lead implementation activities including setup and training.
• Ensure customer expectations are met and provide technical support.

Skills

Project management skills

Technical aptitude

Written/verbal communication skills

Customer service

Interpersonal skills

Tools

HubSpot

G-Suite

Microsoft Office

Job description

Medium is seeking an Implementation Manager to drive the implementation of the Quandri platform across various customer segments, focusing on operational excellence.

The role involves managing projects from start to finish, ensuring a seamless onboarding experience for clients. Successful candidates will have a strong technical aptitude, outstanding project management skills, and a passion for customer service.

Compensation ranges from $90k to $130k, with comprehensive benefits and employee stock options.