AI-First Business Operations Director

HackerOne; Austin (CO); On-site; USD 195,000 - 255,000; Full time

Benefits offered by this job

Health insurance

Equity stock options

Retirement plans

Unlimited PTO

Maternity and parental leave

Leaves of absence

Employee Assistance Program

Job summary

HackerOne is seeking a Business Operations Director to structure complex problems from first principles and drive measurable outcomes. You will work directly with executive and cross-functional leaders on the company’s most important strategic and operational challenges.

The ideal candidate combines problem-solving discipline with a builder mindset, prototyping AI-powered workflows and serving as a force multiplier across the business.

Qualifications

• 12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
• Experience leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making.
• Proven experience designing scalable operating models, governance mechanisms, or business systems.
• Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
• Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.

Responsibilities

• Apply First Principles Problem Solving to deconstruct the company's most complex strategic and operational challenges, creating scalable operating models and frameworks that become repeatable standards across the business.
• Drive an AI First approach to business operations by reimagining workflows, designing AI-powered operating systems, and identifying opportunities to fundamentally improve how HackerOne plans, executes, and makes decisions.
• Embed Data-Driven Decision Making into executive planning, operational reviews, forecasting, and performance management by developing trusted metrics, feedback loops, and decision frameworks that improve organizational effectiveness.
• Demonstrate Change Agility by helping leaders navigate evolving business priorities, designing operating mechanisms that increase organizational adaptability, and enabling teams to execute effectively through change.
• Lead enterprise-wide, cross-functional initiatives from opportunity identification through implementation, influencing senior leaders and driving alignment across multiple organizations.
• Serve as a trusted advisor to executive leadership on strategic planning, operating cadence, organizational effectiveness, and execution against company priorities.
• Design scalable business processes, governance models, and operating mechanisms that improve execution, reduce organizational friction, and increase long‑term business leverage.
• Mentor peers and leaders by sharing strategic frameworks, operational best practices, and systems thinking that elevate Business Operations across the organization.

Skills

Strategy development

Executive influence

Data analysis

AI in operations

Change management

Job description

HackerOne is seeking a Business Operations Director to structure complex problems from first principles and drive measurable outcomes. You will work directly with executive and cross-functional leaders on the company’s most important strategic and operational challenges.

The ideal candidate combines problem-solving discipline with a builder mindset, prototyping AI-powered workflows and serving as a force multiplier across the business.