AI-Driven Business Operations Director

HackerOne; San Francisco (CA); On-site; USD 195,000 - 255,000; Full time

Benefits offered by this job

Health insurance

Equity stock options

Retirement plans

Paid time off (PTO)

Parental leave

Caregiver leave

Job summary

HackerOne is seeking a Business Operations Director to structure complex problems from first principles and drive measurable outcomes. You will partner with executives and cross‑functional leaders to translate strategy into scalable operating models and execution across the business.

The role emphasizes an AI-first approach, data‑driven planning, and change agility, with remote work options within the US and a focus on aligning priorities with company vision and growth.

Qualifications

• 12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
• Demonstrated success leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making without formal authority.
• Proven experience designing scalable operating models, governance mechanisms, or business systems that produced measurable organizational impact.
• Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
• Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.

Responsibilities

• Apply First Principles Problem Solving to deconstruct the company's most complex strategic and operational challenges, creating scalable operating models and frameworks that become repeatable standards across the business.
• Drive an AI First approach to business operations by reimagining workflows, designing AI-powered operating systems, and identifying opportunities to fundamentally improve how HackerOne plans, executes, and makes decisions.
• Embed Data-Driven Decision Making into executive planning, operational reviews, forecasting, and performance management by developing trusted metrics, feedback loops, and decision frameworks that improve organizational effectiveness.
• Demonstrate Change Agility by helping leaders navigate evolving business priorities, designing operating mechanisms that increase organizational adaptability, and enabling teams to execute effectively through change.
• Lead enterprise-wide, cross-functional initiatives from opportunity identification through implementation, influencing senior leaders and driving alignment across multiple organizations.
• Serve as a trusted advisor to executive leadership on strategic planning, operating cadence, organizational effectiveness, and execution against company priorities.
• Design scalable business processes, governance models, and operating mechanisms that improve execution, reduce organizational friction, and increase long-term business leverage.
• Mentor peers and leaders by sharing strategic frameworks, operational best practices, and systems thinking that elevate Business Operations across the organization.

Skills

12+ years experience

Ambiguity management

Operating models design

Data analysis

AI in workflows

Job description

HackerOne is seeking a Business Operations Director to structure complex problems from first principles and drive measurable outcomes. You will partner with executives and cross‑functional leaders to translate strategy into scalable operating models and execution across the business.

The role emphasizes an AI-first approach, data‑driven planning, and change agility, with remote work options within the US and a focus on aligning priorities with company vision and growth.