AI-Enhanced Learning Experience Designer

Lucid; Reno (NV); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Lucid Software is seeking a Learning Experience Designer to shape customer education for the Lucid Suite. You will design, script, and develop learning resources that help users onboard, adopt, and master Lucid’s tools across webinars, tutorials, and courses.

You will partner with Product, Customer Success, Marketing, and other SMEs to deliver learning experiences. A strong portfolio and comfort with AI-enabled content are essential for success.

Qualifications

• 2+ years in adult learning, digital learning, instructional design or UX/UI research/design (may substitute 1 year for a degree).
• Portfolio showing strong visual communication, writing, and instructional/UX design samples.
• Ability to quickly master technical products and translate them into human-centered learning experiences.
• Ability to synthesize feedback from stakeholders and performance data to rapidly iterate.
• Proficiency with an authoring tool for online training (Parta, Rise/Storyline, Captivate, Camtasia).

Responsibilities

• Design, script, and produce a broad catalog of high-impact learning resources and trainings (webinars, in-app tutorials, live workshops, videos, courses, presentations, interactive activities, guides).
• Design end-to-end learning experiences to onboard customers and accelerate adoption; drive product mastery.
• Keep learning materials updated with changes to Lucid Suite functionality and UI.
• Create scalable, reusable learning assets for use across customer touchpoints.

Skills

Content design

Learning science

Onboarding design

AI in education

Project management

Stakeholder collaboration

Tools

Parta

Articulate Rise/Storyline

Adobe Captivate

Camtasia

Job description

Lucid Software is seeking a Learning Experience Designer to shape customer education for the Lucid Suite. You will design, script, and develop learning resources that help users onboard, adopt, and master Lucid’s tools across webinars, tutorials, and courses.

You will partner with Product, Customer Success, Marketing, and other SMEs to deliver learning experiences. A strong portfolio and comfort with AI-enabled content are essential for success.