AI Engineer - Agentic AI (Hybrid/Remote)

Zoom; Seattle (WA); Hybrid; USD 177,100 - 387,500; Full time

Job summary

Zoom is seeking an AI Engineer for agentic AI in Zoom AI Companion (AIC) to build autonomous agents that perceive, reason, and act in dynamic environments. You will develop backend orchestration between AI components, enabling scalable LLM-powered systems and multi-step agent workflows across Zoom's platforms.

The role involves integrating LLM, RAG, TTS, and ASR, crafting prompts, and collaborating with research and product teams to elevate user experience across Zoom Virtual Agent, CX, and

Qualifications

• Bachelor’s degree in Computer Science, Artificial Intelligence, ML, Cognitive Science or related field; 10+ years industry experience (or Master’s +8+, or PhD +5).
• Understanding of ML algorithms, neural networks, reinforcement learning, cognitive architectures, and multi-modality incl. speech/vision.
• Programming in Python, C++, or Java; experience with AI frameworks/libraries (e.g., PyTorch).

Responsibilities

• Design backend orchestration layers between AI components within microservices; focus on agent workflows and runtime operations.
• Build scalable LLM-powered systems including RAG pipelines, tool-use workflows, and multi-step reasoning agents.
• Create AI agents using LangChain, Dify, OpenAI SDK or internal orchestration system; ensure proper agent flow implementation.
• Develop integration between LLM, RAG, TTS, and ASR components.
• Write and optimize prompts for AI agents; conduct integration testing; ensure agent systems function correctly.
• Collaborate with research and product teams to implement agent-based solutions across vertical domains.

Skills

Python

C++

Java

PyTorch

LangChain

Dify

OpenAI SDK

Multi-agent systems

Machine learning

Reinforcement learning

Education

Bachelor's degree in Computer Science or related field

Master's degree in related field

PhD in related field

Tools

LangChain

Dify

OpenAI SDK

Internal orchestration system

Microservices

Job description

Zoom is seeking an AI Engineer for agentic AI in Zoom AI Companion (AIC) to build autonomous agents that perceive, reason, and act in dynamic environments. You will develop backend orchestration between AI components, enabling scalable LLM-powered systems and multi-step agent workflows across Zoom's platforms.

The role involves integrating LLM, RAG, TTS, and ASR, crafting prompts, and collaborating with research and product teams to elevate user experience across Zoom Virtual Agent, CX, and