AI Enablement Program Lead for Rapid & Rural Logistics

Amazon; Bellevue (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon is seeking a strategic Program Manager to lead AI Enablement across the Rapid & Rural Logistics (R2L) organization in Bellevue, WA. You will design learnings, frameworks, and partnerships to democratize AI, enabling teams to build self-help tools and prototypes using business insights.

The role emphasizes executive stakeholder management, cross-functional coordination, change management, and pragmatic execution to drive operational excellence through intelligent automation.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Knowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Translate the AI enablement vision into executable roadmaps, designing programs that transform employees into AI-capable problem solvers through scalable playbooks, role-based pathways, and an AI Champions network that fosters a culture of AI-first thinking.
• Design and execute programs that transform employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge.
• Build scalable playbooks, role-based pathways (AI Explorer → Practitioner → Champion), and 'office hours' to support employees at varying levels of AI proficiency.
• Drive adoption of AI tools through internal communications, workshops, and an AI Champions network to foster a culture of AI-first thinking and active problem-solving.
• Partner with Tech teams, and other stakeholders to facilitate partnerships, scale prototypes into production solutions, and integrate AI into existing workflows.
• Enable employees to identify high-impact use cases, build proof-of-concepts, and articulate business value to Tech teams for scaling.
• Define and track KPIs for AI adoption (training completion, active tool usage, prototypes developed, solutions scaled), productivity gains, and ROI to provide transparency to senior leadership.
• Conduct impact assessments that quantify business outcomes from employee-built AI solutions, including productivity gains, quality improvements, and cost savings.
• Facilitate peer learning through AI Champions showcases, monthly sessions, AMAs, and community forums that accelerate adoption and innovation.
• Establish mechanisms that capture learnings from frontline teams and inform continuous program improvement, ensuring enablement remains relevant and effective.

Skills

Program management

Cross-functional collaboration

SQL

Excel

Tools

SQL

Excel

Job description

Amazon is seeking a strategic Program Manager to lead AI Enablement across the Rapid & Rural Logistics (R2L) organization in Bellevue, WA. You will design learnings, frameworks, and partnerships to democratize AI, enabling teams to build self-help tools and prototypes using business insights.

The role emphasizes executive stakeholder management, cross-functional coordination, change management, and pragmatic execution to drive operational excellence through intelligent automation.