AI Enablement & Organizational Change Leader

Zscaler; San Jose (CA); On-site; USD 172,000 - 215,000; Full time

Benefits offered by this job

Time off plans

Parental leave

Retirement options

In-office perks

Job summary

Zscaler is seeking a Senior Manager of AI Enablement & Organizational Change in San Jose, CA to lead programs that help employees adopt AI capabilities and new ways of working. You will manage organizational change across major IT initiatives, drive adoption, and partner across IT and business to deliver measurable outcomes.

You will build a high-performing team, establish scalable methodologies, and implement repeatable processes for AI enablement, readiness, and communications while aligning

Qualifications

• Fluency with Generative AI and emerging AI technologies, with experience translating AI capabilities into practical employee use cases, workflows, enablement programs, or adoption strategies
• 8+ years of experience in organizational change management, technology adoption, employee enablement, communications, or learning, with demonstrated experience leading complex enterprise-wide change initiatives
• Proven experience developing and executing organizational change strategies for major technology or digital transformation programs, including stakeholder engagement, change impact and readiness, communications, learning, adoption, and reinforcement
• Strong executive communication and cross-functional influence skills, with demonstrated ability to translate complex technology and business concepts into clear, compelling, and actionable experiences for diverse audiences
• 3+ years of experience leading and developing teams and building scalable programs, frameworks, and operating models, with the ability to use adoption data, employee insights, and business outcomes to measure impact and continuously improve programs

Responsibilities

• Lead scalable AI enablement and adoption programs that help employees build skills, confidence, and behaviors to effectively use general productivity AI, including learning experiences, campaigns, communities, leader enablement, and adoption measurement
• Partner with functional and technology leaders to understand business needs, identify high-value AI use cases, and develop tailored enablement approaches to integrate AI into workflows
• Drive organizational change for strategic IT programs, including stakeholder engagement, change impact assessments, readiness planning, communications, training, adoption, and reinforcement
• Manage employee-facing IT change communications and engagement programs, translating technology changes into clear, relevant, and actionable experiences
• Build and manage a high-performing team focused on AI enablement, organizational change, and communications while establishing repeatable methodologies, measurement practices, and scalable cross-functional workflows

Skills

Generative AI

Change management

Executive communication

Team leadership

Stakeholder engagement

Job description

Zscaler is seeking a Senior Manager of AI Enablement & Organizational Change in San Jose, CA to lead programs that help employees adopt AI capabilities and new ways of working. You will manage organizational change across major IT initiatives, drive adoption, and partner across IT and business to deliver measurable outcomes.

You will build a high-performing team, establish scalable methodologies, and implement repeatable processes for AI enablement, readiness, and communications while aligning