AI Enablement Lead — CRM, Automation & Training

M3 USA; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & Dental

Life, Disability Insurance

Prescription Plan

Flexible Spending Account

401k Plan and Match

Paid Holidays and Vacation

Sick Days and Personal Day

Contract could change

Job summary

The Medicus Firm connects physicians and advanced practice providers with healthcare organizations that need them. The Operations team turns AI investments into practical tools used daily by recruiters, sales, and marketing, while ensuring CRM/ATS systems are accurate and reliable.

As an AI & Technology Enablement Specialist, you will lead vendor evaluations, manage tool integrations from kickoff to go-live, and design role‑specific training.

Qualifications

• Bachelor’s degree in business, information systems, or related field, or equivalent experience.
• 3+ years in technology enablement, solutions, implementation, customer success, revenue operations, or sales operations.
• Hands-on experience implementing or supporting a CRM or ATS (Bullhorn, Salesforce, HubSpot, or similar).
• Proven track record rolling out AI tools or automation to non-technical teams.
• Staffing, recruiting, physician recruitment, or healthcare technology experience a plus.
• Strong facilitation skills — comfortable running a vendor call and a leadership discussion in the same day.
• Ability to document workflows and write clear, plain-language guides.
• Comfortable working with data: building reports, spotting quality issues, explaining what they mean.

Responsibilities

• Lead discovery and evaluation calls with AI and technology vendors, documenting findings and driving go/no-go decisions.
• Own integration of approved AI tools from kickoff through go-live, bridging leadership, IT, and vendors.
• Design and deliver training tailored to how recruiters, sales, and marketing actually work.
• Partner with team leads to build and roll out AI-supported workflows for sourcing, outreach, screening, and reporting.
• Track adoption, gather feedback, refresh training, and retire tools that aren’t earning their keep.
• Maintain an inventory of AI and technology tools, licenses, renewals, and owners.
• Support sales leadership with pipeline reporting, CRM hygiene, and contract/proposal templates.
• Identify sales ops tasks ripe for automation or AI assistance.
• Define and maintain CRM/ATS data standards, run quality checks, and coach staff on data entry.

Skills

Facilitation

CRM/ATS knowledge

AI automation experience

Healthcare recruiting domain

Data interpretation

Education

Bachelor’s degree in business, information systems, or related field

Tools

Bullhorn

Salesforce

HubSpot

Job description

The Medicus Firm connects physicians and advanced practice providers with healthcare organizations that need them. The Operations team turns AI investments into practical tools used daily by recruiters, sales, and marketing, while ensuring CRM/ATS systems are accurate and reliable.

As an AI & Technology Enablement Specialist, you will lead vendor evaluations, manage tool integrations from kickoff to go-live, and design role‑specific training.