AI-Enabled Process Transformation Lead

Eliassen Group; Burbank (CA); Hybrid; Confidential; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group in Burbank, CA is seeking a Continuous Improvement Lead to drive enterprise process transformation across technology, operations, engineering, and product. This hybrid role requires 4 days on site and offers a comprehensive benefits package for W2 consultants.

You will lead cross-functional efforts to redesign processes, optimize workflows, and implement AI-enabled improvements with measurable impact, while tracking KPIs and change-management milestones.

Qualifications

• 5+ years in Continuous Improvement, Process Engineering, Operational Excellence, or Transformation.
• Proven leadership of enterprise-wide process transformations.
• Strong facilitation experience with workshops of 20–40+ stakeholders.
• Ability to identify business problems, redesign workflows, implement solutions, and measure results.
• Experience developing and tracking KPIs, SLAs, productivity metrics, and performance improvements.
• Executive communication, stakeholder management, and influencing skills.
• Experience driving change in ambiguous, cross-functional environments.
• Agile, DevOps, Sprint, or iterative delivery experience.
• Lean Six Sigma certification preferred. CMMI experience valued.
• Experience with AI-driven workflow improvements, AI agents, automation strategies, Copilot, GenAI tools, process mining, predictive analytics, or intelligent automation, with quantifiable impact.

Responsibilities

• Lead end-to-end process transformation initiatives across technology, operations, engineering, and product organizations.
• Evaluate current-state processes, identify inefficiencies, and design future-state solutions that improve quality, efficiency, speed, and customer outcomes.
• Facilitate workshops, stakeholder sessions, and root-cause analyses to drive consensus and solution development.
• Develop process maps, SOPs, transformation roadmaps, and change management plans.
• Define and track KPIs, SLAs, and operational metrics to measure business impact.
• Partner with engineering, operations, and data teams to implement scalable solutions and process improvements.
• Support AI-first strategies through automation, AI adoption, AI agents, and workflow optimization initiatives.
• Drive organizational adoption and capability building through training, coaching, and structured change management.

Skills

Continuous Improvement

Process Engineering

Operational Excellence

Transformation

Facilitation

Change Management

Agile / DevOps

Executive communication

AI / GenAI tools

Education

Lean Six Sigma certification

Tools

Copilot

GenAI tools

Job description

Eliassen Group in Burbank, CA is seeking a Continuous Improvement Lead to drive enterprise process transformation across technology, operations, engineering, and product. This hybrid role requires 4 days on site and offers a comprehensive benefits package for W2 consultants.

You will lead cross-functional efforts to redesign processes, optimize workflows, and implement AI-enabled improvements with measurable impact, while tracking KPIs and change-management milestones.