AI-Enabled Healthcare Solutions Lead

MHK

Tampa (FL)

Hybrid

USD 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical, Vision, and Dental plans

401(k) with generous match

Paid Time Off and Holidays

Exercise/Health Club reimbursement

Dependent care reimbursement

Job summary

MHK in Tampa, FL is seeking a Manager, Consulting Services to lead a multidisciplinary team delivering enterprise care management software implementations across Utilization Management, Care Management, Pharmacy, and Appeals processes. The role combines clinical, operational, functional, and technical expertise to guide customers through the lifecycle.

You will oversee solution design, project delivery, and customer engagements, while championing AI-enabled workflows, secure integrations (FHIR,

Qualifications

3-5 years in Technical Consulting, Solution Consulting, Systems Integration, or Software Implementation within healthcare technology.
Experience with healthcare payer, care management, or population health solutions preferred.
Bachelor's degree or equivalent combination of education and experience.

Responsibilities

Lead hiring, onboarding, coaching, and performance management; build capacity plans and role coverage.
Develop a high-performing team with deep clinical, technical, and functional expertise; support escalations and ensure consistent delivery.
Set and manage team OKRs/KPIs; drive continuous improvement through retrospectives/RCA and structured upskilling, cross-training, and knowledge-sharing.
Optimize team utilization by aligning capacity with customer priorities and deploying resources where they deliver the greatest value.