AI-Driven Technical Manager, Enterprise Customer Success
Neuron 7
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Job summary
Neuron7.ai is seeking a Technical Manager – Customer Success to lead AI-driven deployments across enterprise SaaS platforms and field service operations. You will act as a trusted advisor, combining technical delivery with customer success leadership to ensure successful adoption of Neuron7’s AI-powered solutions.
Responsibilities include onboarding, integrations with CRM/service platforms, data onboarding, solution configuration, ROI measurement, and executive alignment with customers
Qualifications
- Experience implementing enterprise SaaS platforms and AI-powered solutions.
- Strong understanding of AI/ML concepts, LLMs, NLP, and deployment in enterprise environments.
- Experience engaging with field service, customer service, contact centers, and service ops teams.
- Ability to lead cross-functional programs and manage enterprise software implementations.
Responsibilities
- Lead onboarding and implementation of Neuron7 AI solutions.
- Integrate CRM and service management platforms with Neuron7 products.
- Oversee data onboarding and enterprise integrations with customer and engineering teams.
- Configure, test, and adopt AI solutions across customer environments.
- Run customer workshops and technical solution reviews; measure ROI and KPIs.
Skills
Education
Tools
Job description
Neuron7.ai is seeking a Technical Manager – Customer Success to lead AI-driven deployments across enterprise SaaS platforms and field service operations. You will act as a trusted advisor, combining technical delivery with customer success leadership to ensure successful adoption of Neuron7’s AI-powered solutions.
Responsibilities include onboarding, integrations with CRM/service platforms, data onboarding, solution configuration, ROI measurement, and executive alignment with customers
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