AI-Driven Tech Change Management Senior Consultant

CNA; Chicago (IL); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA is seeking a Technology Change Management Senior Consultant to lead change management and training for AI adoption, enterprise technology skills, and modernization efforts. You will coordinate with technology and business stakeholders to define adoption goals and learning strategies and will drive end-user adoption across large-scale transformations.

The role requires deep expertise in instructional design, blended learning approaches, and strong communication.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Minimum eight years of change management experience in a large enterprise.
• Experience supporting technology or digital transformation initiatives.

Responsibilities

• Develop and execute change management and training for AI adoption and enterprise technology initiatives.
• Coordinate and manage external/vendor change management contractors as needed.
• Lead or support change champion networks and engagement programs across business units.

Skills

Change management

Instructional design

Blended learning

Communication

Project management

Analytics

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

AI workflows

Learning platforms

Job description

CNA is seeking a Technology Change Management Senior Consultant to lead change management and training for AI adoption, enterprise technology skills, and modernization efforts. You will coordinate with technology and business stakeholders to define adoption goals and learning strategies and will drive end-user adoption across large-scale transformations.

The role requires deep expertise in instructional design, blended learning approaches, and strong communication.