AI-Driven Strategy & Process Associate I

JP Morgan Chase; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase’s Performance Consulting team is seeking an Internal Strategy & Process Consulting Associate I to tackle complex transformation challenges across the firm. You will translate ambiguous questions into structured analyses, conduct stakeholder discovery, analyze data, and develop insights with guidance from senior consultants.

You will own defined analyses and collaborate with cross-functional teams, using GenAI and digital tools to accelerate research while ensuring quality and

Qualifications

• Professional work or internship experience with a proven track record of developing strategic business recommendations or improvements that deliver measurable results.
• Structured problem solving and analytical skills to turn data into insights.
• Strong written and verbal communication for clear presentations and deliverables.
• Ability to collaborate across diverse teams and manage ownership with accountability.
• Familiarity with GenAI/digital tools to accelerate knowledge work with sound judgment.

Responsibilities

• Break down complex business problems using structured and hypothesis-driven problem solving; conduct analyses that lead to clear insights and actionable recommendations.
• Own defined analyses, deliverables, or portions of a workstream from planning through completion, with guidance from senior consultants; proactively manage commitments, communicate progress and risks, and support the broader engagement team in delivering high quality outcomes.
• Collaborate with project teams to conduct stakeholder interviews, synthesize qualitative findings, and rapidly develop working knowledge of unfamiliar business domains.
• Analyze data and visualize business processes to identify root causes, performance gaps, customer or employee pain points, risks, and improvement opportunities.
• Develop clear, executive-ready presentations and other consulting work products that connect evidence to insights, implications, and recommended actions.
• Support workshops and working sessions, including preparation, facilitation support, synthesis, and follow-up.
• Use enterprise-approved GenAI/LLM tools to accelerate research, synthesis, analysis, ideation, and development of consulting deliverables while validating outputs for accuracy, quality, and appropriate use.
• Collaborate effectively across diverse, cross-functional teams; actively support teammates, share knowledge, and contribute to an inclusive, high-performing consulting culture grounded in teamwork, continuous learning, and collective success.

Skills

Structured problem solving

Analytical skills

Written communication

Verbal communication

Cross-functional collaboration

Attention to detail

Tools

GenAI tools

Job description

JPMorgan Chase’s Performance Consulting team is seeking an Internal Strategy & Process Consulting Associate I to tackle complex transformation challenges across the firm. You will translate ambiguous questions into structured analyses, conduct stakeholder discovery, analyze data, and develop insights with guidance from senior consultants.

You will own defined analyses and collaborate with cross-functional teams, using GenAI and digital tools to accelerate research while ensuring quality and