AI-Driven Solution Architect for Small Business (Hybrid)

thehartford; Hartford (CT); Hybrid; USD 140,000 - 190,000; Full time

Job summary

The Hartford is seeking a transformative, customer centric Solution Architect to join the Small Business IT team where we build and scale some of the industry’s best Small Business digital experiences from quote-to-bind-to-service. You’ll design end-to-end architectures powering portfolio modernization and AI-enabled outcomes for agents and customers.

In a hybrid environment, you’ll translate strategy into practical designs, ensuring security and reliability while aligning technology with

Qualifications

• 5+ years of experience in Solution Architecture or a similar role.
• Experience in the Small Commercial Insurance industry.
• Cloud-based design and delivery experience.

Responsibilities

• Establish and drive solution designs aligned to reference architectures, blueprints, and IT strategies across Digital properties with a focus on AI and strategic thinking.
• Translate strategy into end-to-end solution designs spanning mobile, web, APIs, microservices/micro-frontends, data, and cloud infrastructure.
• Produce option analyses and decision records balancing strategic alignment, security, reliability, complexity, and cost.
• Design solutions leveraging SaaS and native cloud architectures and services, modernizing assets.
• Advance digital identity and zero-trust patterns, ensuring alignment with security standards.
• Partner with value streams on roadmaps and increments; ensure designs meet non-functional requirements and are operable (telemetry, SLOs, runbooks).
• Evaluate emerging technologies where they demonstrably improve outcomes.
• Align to architecture governance: reviews, permits to build, conformance checks, and pragmatic exceptions when warranted.

Job description

The Hartford is seeking a transformative, customer centric Solution Architect to join the Small Business IT team where we build and scale some of the industry’s best Small Business digital experiences from quote-to-bind-to-service. You’ll design end-to-end architectures powering portfolio modernization and AI-enabled outcomes for agents and customers.

In a hybrid environment, you’ll translate strategy into practical designs, ensuring security and reliability while aligning technology with