AI-Driven SMB Technical Architect - Pre-Sales

salesforce.com, inc.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Salesforce is seeking an SMB Technical Architect to serve as a pre-sales, customer-facing expert for our fastest-growing customers. You will align Salesforce AI, Data, and Security solutions with client data and AI transformation strategies.

Responsibilities include analyzing business needs, designing data and security architectures, and developing repeatable propositions for sales teams. Travel domestically 1–2 times per quarter may be required.

Qualifications

• Bachelor's degree in CS, MIS, Data Science, Software Engineering or STEM field.
• Hands-on experience with cloud data warehouses and lakehouse platforms.
• Strong SQL skills and data modeling across structured, semi-structured, and unstructured data.
• Practical experience with agentic AI or generative AI.

Responsibilities

• Act as a pre-sales, customer-facing expert for our fastest-growing customers.
• Translate customer requirements into Salesforce AI, Data, and Security solutions.
• Determine optimal data, application, and security architectures based on product knowledge.
• Develop repeatable propositions and go-to-market strategies for sales teams.

Skills

Executive communication

Consulting mindset

Solution storytelling

Travel willingness

Education

Bachelor's in CS/MIS/Data Science/Engineering

Tools

Snowflake

Databricks

BigQuery

Redshift

Azure Synapse

Kafka / Pub-Sub

Job description

Salesforce is seeking an SMB Technical Architect to serve as a pre-sales, customer-facing expert for our fastest-growing customers. You will align Salesforce AI, Data, and Security solutions with client data and AI transformation strategies.

Responsibilities include analyzing business needs, designing data and security architectures, and developing repeatable propositions for sales teams. Travel domestically 1–2 times per quarter may be required.