AI-Driven Salesforce Architect — Lead Platform & Integrations

NATIONMIND LLC; Pittsburgh (Allegheny County); On-site; USD 124,000 - 207,000; Full time

Job summary

NationMind LLC in Pittsburgh, PA is seeking a Salesforce Architect focused on AI-driven innovation within the EDGE Lead Management Platform. The role involves leading design and PoCs for intelligent features such as AI-assisted SMS and Omni-Channel engagement.

We are looking for a seasoned professional with 15+ years of experience in Salesforce architecture and complex integrations, who can deliver high-impact solutions beyond standard middleware and tooling.

Qualifications

• 15+ years of experience in Salesforce architecture and delivery.
• Lead design and PoCs for AI-driven features within enterprise platforms.
• Experience with edge lead management platforms and custom integrations.
• Ability to design complex integrations without relying on middleware like MuleSoft or Boomi.

Responsibilities

• Architect Salesforce solutions with a focus on AI-driven innovation for the EDGE Lead Management Platform.
• Lead design and PoCs for intelligent features such as AI-assisted SMS and Omni-Channel engagement.
• Oversee advanced telephony enhancements and automated inbound/outbound customer interactions.
• Drive custom integration efforts and ensure seamless, scalable integrations without generic integrators.

Skills

Salesforce Architecture

AI in Salesforce

Integration Architecture

Omni-Channel Engagement

Job description

NationMind LLC in Pittsburgh, PA is seeking a Salesforce Architect focused on AI-driven innovation within the EDGE Lead Management Platform. The role involves leading design and PoCs for intelligent features such as AI-assisted SMS and Omni-Channel engagement.

We are looking for a seasoned professional with 15+ years of experience in Salesforce architecture and complex integrations, who can deliver high-impact solutions beyond standard middleware and tooling.