AI-Driven Risk Operations Analyst — Partners & APIs

The Wrap; Denver (CO); Hybrid; USD 80,000 - 95,000; Full time

Job summary

Gusto is seeking an APEX Risk Operations Analyst to join a forward‑looking, AI‑driven risk team. You will supervise AI outputs for fraud and ACH risk across partner and API activity, making nuanced human decisions where necessary and documenting anomalies to improve models.

You will collaborate closely with risk, product, and engineering teams, advancing AI-first risk workflows while protecting partners and end customers from potential fraud in a fast-paced environment.

Qualifications

• 2+ years in operational work, fraud detection, or investigations.
• Experience with fintech, payments, or API/embedded products is a plus.

Responsibilities

• Supervise and validate AI outputs for fraud and risk cases originating from partner/API activity.
• Own and optimize operational task queues to keep work flowing.
• Investigate complex, partner-specific cases and document findings for model improvement.
• Collaborate with risk, product, and engineering teams to improve AI performance.

Skills

Fraud detection

Investigation

Data analysis

AI tooling

Tools

APIs

Embedded platforms

Developer tools

SQL

Job description

Gusto is seeking an APEX Risk Operations Analyst to join a forward‑looking, AI‑driven risk team. You will supervise AI outputs for fraud and ACH risk across partner and API activity, making nuanced human decisions where necessary and documenting anomalies to improve models.

You will collaborate closely with risk, product, and engineering teams, advancing AI-first risk workflows while protecting partners and end customers from potential fraud in a fast-paced environment.