AI-Driven Product Manager — B2B E‑Commerce

Emerald; United States; Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Unlimited vacation

Flexible working locations

401(k) with company match

Medical/dental/vision coverage

Parental and caregiver leave

Dependent care benefits

FSA benefits

Professional development programs

Job summary

Forge is seeking an AI-forward Product Manager to own defined features from discovery through delivery in a global B2B eCommerce context. You’ll translate customer needs into clear requirements, use data and AI to inform decisions, and drive work with accountability for outcomes.

Reporting to the Director of Product, you’ll collaborate with Design, Engineering, and QA, manage the backlog, and contribute to the roadmap. Experience with Jira, Agile, and AI tools is preferred.

Qualifications

• Experience translating customer needs into product requirements and working with Design and Engineering.
• Familiarity with JIRA, Agile development practices, user stories, and product documentation.
• Exposure to product analytics, user research, or data-informed decision-making.
• Experience using AI tools to improve productivity, research, or problem-solving.

Responsibilities

• Own assigned features and product initiatives from problem discovery through development, release, and evaluation, ensuring work stays aligned with product priorities and delivers intended value.
• Meet with customers and users to gather feedback, understand pain points, and inform product decisions.
• Gather and synthesize customer feedback, stakeholder input, and product usage data to identify opportunities, validate assumptions, and make informed recommendations.
• Translate customer needs and business priorities into clear, actionable JIRA epics, user stories, acceptance criteria, and product requirements.
• Partner closely with Product Design, Engineering, and QA to shape user experiences, refine solutions, resolve ambiguity, and deliver high-quality features.
• Manage and prioritize the product backlog for your area, proactively addressing blockers, communicating trade-offs, and following through on commitments.
• Contribute ideas and recommendations that help shape the vision and roadmap for your product area, in alignment with the Director of Product.
• Use AI tools to improve research, analysis, ideation, documentation, and day-to-day product execution.

Skills

Ownership & accountability

Analytical thinking

Problem solving

AI tools fluency

Clear communication

Collaborative mindset

Tools

JIRA

Job description

Forge is seeking an AI-forward Product Manager to own defined features from discovery through delivery in a global B2B eCommerce context. You’ll translate customer needs into clear requirements, use data and AI to inform decisions, and drive work with accountability for outcomes.

Reporting to the Director of Product, you’ll collaborate with Design, Engineering, and QA, manage the backlog, and contribute to the roadmap. Experience with Jira, Agile, and AI tools is preferred.