AI-Driven Process Excellence Consultant

Accenture; San Francisco (CA); On-site; USD 70,000 - 196,000; Full time

Job summary

Accenture in San Francisco Bay Area is hiring for a senior role focused on AI-enabled reinvention. You will assess trends, design future-state processes, and deliver AI-driven transformations across industries. You will apply AX Design to shape how AI agents operate within redesigned workflows and handoffs to humans.

This role emphasizes client-facing consulting and continuous learning. The position requires 3+ years in process excellence or management consulting, plus experience with AI

Qualifications

• Minimum 3 years of experience in process excellence, process redesign, or management consulting.
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities)
• Minimum 1 year of integrating AI and automating business process design.
• Bachelor's Degree or equivalent work experience (minimum 12 years).

Responsibilities

• Produce trend and forces assessments for your assigned industry or function.
• Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area.
• Conduct process analysis and support delivery of digital and platform solutions across operations.
• Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools.
• Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools.
• Develop change-impact assessments using AI-assisted organizational analysis tools.
• Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content.
• Contribute to the reference library and keep your domain expertise current through continuous learning.
• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person.

Skills

Process excellence

Process redesign

Management consulting

AI-assisted analytics

AI benchmarking tools

Domain expertise

AX Design

Education

Bachelor's Degree or equivalent

Tools

Process mapping tools

AI tooling

Job description

Accenture in San Francisco Bay Area is hiring for a senior role focused on AI-enabled reinvention. You will assess trends, design future-state processes, and deliver AI-driven transformations across industries. You will apply AX Design to shape how AI agents operate within redesigned workflows and handoffs to humans.

This role emphasizes client-facing consulting and continuous learning. The position requires 3+ years in process excellence or management consulting, plus experience with AI