AI-Driven Learning Designer for SaaS Academy

Planful, Inc.; San Francisco (CA); Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

2 Volunteer days per year

Birthday PTO

Quarterly Wellness Days

Parental leave

Job summary

Planful, Inc. is hiring an Instructional Designer in Canada to build learning content that turns Planful users into confident customers. You will create course guides, labs, and certification assessments for our Academy catalog while ensuring accuracy as the product evolves.

The ideal candidate writes clearly, translates complex workflows into engaging content, and is eager to grow into new tools and formats as the team expands.

Qualifications

• 2–4 years in instructional design via work, internships, coursework, or portfolio.
• Experience creating eLearning content with Synthesia or similar tools.
• Strong writing/editing translating complex workflows into learning content.
• Bachelor's degree or equivalent in related field.
• Ability to manage multiple parallel projects against deadlines.

Responsibilities

• Design and build customer-facing content—course guides, slide decks, quizzes, and certification assessments.
• Maintain and update existing course content as the product evolves, keeping the Academy catalog accurate.
• Build hands-on lab exercises and practical activities tied to product workflows.
• Partner with SMEs, product managers, and the training team to translate new features and releases into structured learning content.
• Support development of NASBA CPE-accredited on-demand courses for accounting and finance professionals.
• Use AI-powered tools to accelerate research, storyboarding, and course development.
• Opportunity to co-deliver webinars or office hours as product knowledge grows.

Skills

Instructional design

Technical writing

E-learning development

Project management

Education

Bachelor's degree in Instructional Design, Education, or related field

Tools

Synthesia

Job description

Planful, Inc. is hiring an Instructional Designer in Canada to build learning content that turns Planful users into confident customers. You will create course guides, labs, and certification assessments for our Academy catalog while ensuring accuracy as the product evolves.

The ideal candidate writes clearly, translates complex workflows into engaging content, and is eager to grow into new tools and formats as the team expands.