AI-Driven Internal Tools Engineer

Triwill Group; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

PlanetScale is hiring a software engineer to build internal tools that run the platform. The role focuses on automating incident response, on-call workflows, onboarding, and other operational tasks from our San Francisco headquarters.

You will develop AI-enabled tools, integrate LLM APIs, and build dashboards. Collaborate with senior engineers to ship small, high-impact features and iterate rapidly.

Qualifications

• 0-2 years of professional software engineering experience, or equivalent project or internship work.
• Fundamentals in at least one of TypeScript, Ruby, or Go.
• Comfortable building with AI coding tools and LLM APIs.
• Comfort writing scripts, small services, or automations that solve a real problem.
• Clear written communication.
• Already based in the San Francisco Bay Area. We do not relocate for this role.
• In-office at our San Francisco headquarters most days. This is not remote.
• Authorized to work in the US without sponsorship.

Responsibilities

• Build AI-enabled tools and agents that automate manual work across engineering, support, and operations
• Write bots and integrations for Slack, PagerDuty, and the other systems we run the business on
• Build internal dashboards that give the team visibility into what's actually happening
• Integrate LLM APIs and AI coding tools directly into the internal systems you build
• Ship small, useful things fast. Iterate based on what people need
• Work directly with senior engineers and leadership to find friction and fix it
• Own your projects end to end: design, build, ship, support
• Automate our incident response process
• Build automations for customer support
• Build internal dashboards that measure our service quality

Skills

TypeScript

Ruby

Go

AI coding tools

Scripting

Written communication

Based in SF Bay Area

US work authorization

Job description

PlanetScale is hiring a software engineer to build internal tools that run the platform. The role focuses on automating incident response, on-call workflows, onboarding, and other operational tasks from our San Francisco headquarters.

You will develop AI-enabled tools, integrate LLM APIs, and build dashboards. Collaborate with senior engineers to ship small, high-impact features and iterate rapidly.