AI-Driven Infra & Support Architect (Remote)

Zantaz Data Resources LLC; Naples, Village of Williamsville (FL, NY); Hybrid; GBP 84,000 - 103,000; Full time

Job summary

Zantaz Data Resources LLC seeks an Infrastructure Management & Support Coordinator to oversee internal and hosted IT infrastructure, and to strengthen support for customer-facing teams. The role blends hands-on systems engineering, AI-powered automation, and security/compliance focus across global operations.

The ideal candidate will design and maintain AI-driven workflows, work with cross-functional teams, and ensure hosted environments are secure, reliable, and scalable while delivering

Qualifications

• Proven hands-on IT infrastructure engineering experience.
• Experience with Windows and Linux administration, patching and recovery.
• Knowledge of networking, storage, virtualization, and enterprise hosting.

Responsibilities

• Build, test, and maintain AI-powered tools for support and infrastructure maintenance.
• Monitor health, performance, and capacity; manage patching and maintenance.
• Coordinate with cross-functional teams to ensure security, compliance, and reliability.
• Develop and maintain knowledge bases, diagnostic tools, and workflows.
• Lead incident resolution, recovery procedures, and post-incident analysis.

Skills

IT infrastructure

Systems administration

Networking

Azure

Automation

AI-enabled tools

Documentation

Tools

Azure

SQL Server

Active Directory

Exchange

Job description

Zantaz Data Resources LLC seeks an Infrastructure Management & Support Coordinator to oversee internal and hosted IT infrastructure, and to strengthen support for customer-facing teams. The role blends hands-on systems engineering, AI-powered automation, and security/compliance focus across global operations.

The ideal candidate will design and maintain AI-driven workflows, work with cross-functional teams, and ensure hosted environments are secure, reliable, and scalable while delivering