AI-Driven HR Operations Analyst

Stepan Company

Northbrook, Northern (IL, KY)

Hybrid

USD 86,000 - 116,000

Full time

12 days ago

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Benefits offered by this job

Discretionary Bonus

Medical, Dental, and Vision Insurance

401K with Match

Profit Sharing

Paid Time Off (PTO)

Short-Term and Long-Term Disability (H

Job summary

Stepan Company seeks an HR Analyst in HR Operations to design, develop, configure, and implement AI-driven solutions enhancing HR service delivery and workforce insights. You will support and research opportunities where streamlined processes and AI improve decision-making and employee experience across the global organization.

You will curate HR datasets, validate AI outputs, optimize workflows, and manage roadmaps, plans, and documentation.

Qualifications

3-5 years of experience using or creating digital AI solutions, analytics tools, process improvements, or automation-enabled solutions.
Experience in analytics, digital transformation, process automation, HR technology, or related operational improvement work.
Deep, hands-on experience with Microsoft Copilot, Anthropic Claude, ChatGPT, or other delivered HR AI tools and platforms.
Experience with SAP SuccessFactors or Workday and ServiceNow HR Service Delivery or similar HR case management/service platforms.
Experience working cross-functionally with HR, IT, business stakeholders, and external vendors.

Responsibilities

Initially this role will support process improvement and research solutions, testing, and the build out of productivity, self-service and automation of HR processes, employee and manager questions.
Curate, maintain, and improve HR datasets, information sources, and inputs used to support AI-enabled tools and HR operations solutions.
Validate AI outputs for accuracy, reliability, relevance, and potential bias; recommend changes to improve quality and responsible use.
Optimize prompts, workflows, automations, and process designs to improve HR service delivery, productivity, and user experience.
Track and manage HR process and AI product roadmaps, project plans, testing plans, process documentation, and implementation activities.
Gather, document, and incorporate requirements from HR users, business stakeholders, managers, employees, IT, and external vendors.
Use AI-enabled and analytics solutions to solve business problems, predict outcomes, identify process inefficiencies, and recommend practical improvements.
Continuously monitor and improve system and AI performance through testing, feedback review, iteration, and refinement of tools and workflows.
Monitor usage patterns, adoption trends, and employee experience feedback; identify and address barriers to adoption.
Maintain documentation of models, logic, workflows, assumptions, dependencies, and process changes to support transparency and sustainability.
May partner cross-functionally with HR, IT, HRIS, and vendor teams to support responsible system or process implementation and operational readiness.