HR Operations Analyst

Stepan Oilfield Solutions

Northbrook (IL)

On-site

USD 86,000 - 116,000

Full time

7 days ago

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Benefits offered by this job

Discretionary Bonus

Medical, Dental, and Vision Insurance

401K with Match

Profit Sharing

Paid Time Off (PTO)

STD/LTD

FSA

HSA

Paid Parental Leave

Adoption Assistance

Recognition Program

EAP

Job summary

Stepan Company in Northbrook, IL invites an HR Operations Analyst to design and implement AI-driven HR solutions that improve service delivery, insights, and operational efficiency.

You will partner with HR, IT, and vendors to build processes, validate AI outputs, and enhance employee experiences across the global organization. The role requires 3–5 years in AI-enabled HR, analytics, or automation, with a Bachelor’s degree in a related field.

Qualifications

3-5 years of experience in AI-enabled HR analytics, automation, or digital transformation.
Experience with HR technology or related operational improvement work.
Hands-on experience with AI tools and platforms in a HR context.

Responsibilities

Support process improvement and research AI solutions for HR operations.
Curate and improve HR data sources used by AI tools.
Validate AI outputs for accuracy and bias; suggest improvements.

Skills

AI tools

Analytics

Process automation

HRIS knowledge

Cross-functional

Change management

Education

Bachelor's degree

Tools

SAP SuccessFactors

Workday

ServiceNow HR

Job description

HR Operations Analyst

Location: Northbrook, IL, US, 60062

Job Description

HR Analyst - HR Operations supports the design, development, configuration, and implementation of AI-driven solutions that enhance HR service delivery, workforce insights, and operational efficiency. Reporting to the Head of HR Operations, this role supports and researches opportunities where streamlined and intentional processes and AI can improve decision‑making, automate processes, strengthen HR operations, and elevate the HR team, manager, and employee experience across the global organization and helps to bring those opportunities to life.

Key Responsibilities

Initially this role will support process improvement and research solutions, testing, and the build out of productivity, self‑service and automation of HR processes, employee and manager questions.
Curate, maintain, and improve HR datasets, information sources, and inputs used to support AI‑enabled tools and HR operations solutions.
Validate AI outputs for accuracy, reliability, relevance, and potential bias; recommend changes to improve quality and responsible use.
Optimize prompts, workflows, automations, and process designs to improve HR service delivery, productivity, and user experience.
Track and manage HR process and AI product roadmaps, project plans, testing plans, process documentation, and implementation activities.
Gather, document, and incorporate requirements from HR users, business stakeholders, managers, employees, IT, and external vendors.
Use AI‑enabled and analytics solutions to solve business problems, predict outcomes, identify process inefficiencies, and recommend practical improvements.
Continuously monitor and improve system and AI performance through testing, feedback review, iteration, and refinement of tools and workflows.
Monitor usage patterns, adoption trends, and employee experience feedback; identify and address barriers to adoption.
Maintain documentation of models, logic, workflows, assumptions, dependencies, and process changes to support transparency and sustainability.
May partner cross‑functionally with HR, IT, HRIS, and vendor teams to support responsible system or process implementation and operational readiness.
Perform other related duties as needed to support HR Operations, digital transformation, and continuous improvement priorities.

Qualifications

3-5 years of experience using or creating digital AI solutions, analytics tools, process improvements, or automation‑enabled solutions.
Experience in analytics, digital transformation, process automation, HR technology, or related operational improvement work.
Deep, hands‑on experience with Microsoft Copilot, Anthropic Claude, ChatGPT, or other delivered HR AI tools and platforms.
Experience with SAP SuccessFactors or Workday and ServiceNow HR Service Delivery or similar HR case management/service platforms.
Experience working cross‑functionally with HR, IT, business stakeholders, and external vendors.
Comfort working through ambiguity, testing new ideas, and translating emerging technology into practical HR solutions.

Preferred Qualifications

Experience developing AI agents, copilots, chatbots, workflow automations, or other AI‑enabled HR solutions.
Prior experience prototyping quickly, testing solutions, iterating based on feedback, and moving concepts into sustainable processes.
Understanding of HR datasets, employee lifecycle processes, HRIS architecture, service delivery models, and data privacy considerations.
Experience supporting change management, adoption enablement, stakeholder training, or communications for new digital tools.

Knowledge, Skills & Abilities

HRIS platform knowledge and ability to understand how HR data, processes, and system dependencies connect-preferred Success Factors or Workday.
AI and digital literacy, including practical understanding of prompt design, model outputs, responsible AI considerations, and workflow automation.
Analytical thinking and ability to use data, feedback, and patterns to identify opportunities for improvement.
Strong research skills and ability to identify, seek, and validate needed information.
Change management and adoption enablement skills, including ability to help users understand and apply new tools.
User experience mindset with the ability to simplify processes and improve the manager, employee, and HR team experience.
Curiosity, learning agility, and willingness to experiment responsibly with emerging technologies.
Clear communication, documentation, and stakeholder management skills.
Cycle time reduction for targeted HR processes or service interactions.
Employee, manager, and HR team experience feedback.
Quality, accuracy, reliability, and usability of AI outputs and related documentation.

Education

Bachelor's degree in data analytics, human resources, finance, business, information systems, or a related field.

Pay Range

$86,000 - $116,000

The salary range for this position is determined by considering a variety of factors such as skills, experience, qualifications, and the location of the position.

Benefits

At Stepan Company Our Comprehensive Benefits Package Includes

Discretionary Bonus
Medical, Dental, and Vision Insurance
401K with Match
Profit Sharing
Paid Time Off (PTO)
Short-Term and Long-Term Disability (STD / LTD)
Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid Parental Leave
Adoption Assistance
Reactions – Recognition Program
Employee Assistance Program (EAP)

Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90 years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.

Why Work At Stepan?