AI-Driven Commerce Transformation Consultant

Accenture; Mountain View (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture Song seeks a consultant to design and deliver agentic commerce transformation initiatives for technology clients, enabling AI-powered agents and intelligent systems to influence product discovery, evaluation, and transactions across digital channels and ecosystems.

The role spans data prep, platform integration, and governance to support next-generation customer experiences and agent-mediated interactions, collaborating with strategy, digital, content, and data teams to ensure

Qualifications

• Experience in digital strategy and consulting within Communications, Media, and Technology industries.
• Interest in how AI and agent-based experiences transform customer journeys.
• Ability to collaborate across strategy, digital experience, content, platform integration, and data teams.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Prepare datasets to support analytics, reporting, and personalization initiatives.
• Document data flows and integration points between platforms and digital applications.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning for inventory, pricing, and shipping logic.
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for Retrieval-Augmented Generation (RAG) environments.
• Establish governance standards for structured updates across markets.
• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients.

Skills

Data Analysis

Data Preparation

APIs

Data Integration

Governance

AI Readiness

Stakeholder Collaboration

Job description

Accenture Song seeks a consultant to design and deliver agentic commerce transformation initiatives for technology clients, enabling AI-powered agents and intelligent systems to influence product discovery, evaluation, and transactions across digital channels and ecosystems.

The role spans data prep, platform integration, and governance to support next-generation customer experiences and agent-mediated interactions, collaborating with strategy, digital, content, and data teams to ensure