AI-Driven Agentic Commerce Consultant

Accenture; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Accenture Song seeks a consultant to design and deliver agentic commerce transformations for technology clients, focusing on AI-powered agents, conversational interfaces, and intelligent systems to influence how products are discovered, evaluated, and transacted.

You will help prepare data, digital platforms, and analytics capabilities to support next-generation customer experiences across digital channels, partner ecosystems, and AI-driven environments.

Qualifications

• Experience in digital strategy, consulting, and Communications, Media, and Technology industries.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
• Support documentation of data flows and integration points between platforms and digital applications.
• Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems.
• Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
• Reduce friction between presentation layer and structured layer.
• Implement structured data QA and monitoring frameworks.
• Identify gaps impacting citation eligibility or recommendation logic.
• Establish governance standards for structured updates across markets.
• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
• Partner with legal and security teams to assess risk exposure in agentic integrations.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
• Collaborate with data teams to improve data accessibility across digital channels.
• Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients.

Job description

Accenture Song seeks a consultant to design and deliver agentic commerce transformations for technology clients, focusing on AI-powered agents, conversational interfaces, and intelligent systems to influence how products are discovered, evaluated, and transacted.

You will help prepare data, digital platforms, and analytics capabilities to support next-generation customer experiences across digital channels, partner ecosystems, and AI-driven environments.