AI & Automation Tech Business Analyst

SG360; Wheeling Township (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with employer match

Education assistance program

Disability insurance

PTO and holidays

Job summary

sg360 is seeking a Technical Business Analyst to identify and advance high-value opportunities for AI, automation, analytics, and workflow modernization.

The role connects business objectives with technology by analyzing processes, systems, and data flows; translating business needs into clear requirements; and partnering with business and technology teams to deliver solutions that improve efficiency, accuracy, scalability, user experience, and adoption.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field, or equivalent experience.
• 5+ years as a Technical Business Analyst or similar tech-focused role.
• Experience documenting requirements, user stories, process flows, and acceptance criteria.
• Strong understanding of SDLC, Agile, and UAT.
• Ability to analyze processes and data to drive improvements.

Responsibilities

• Partner with stakeholders to identify opportunities for AI, automation, analytics, and process modernization based on value, feasibility, risk, and user impact.
• Analyze current-state processes, systems, data flows, and pain points; define future-state workflows and requirements.
• Translate business needs into functional requirements, user stories, process maps, use cases, acceptance criteria, data requirements, and solution docs.
• Define test scenarios and acceptance criteria; support system testing and user acceptance testing; track issues and outcomes.
• Maintain documentation of requirements, decisions, risks, dependencies, and implementation outcomes throughout delivery.

Skills

SDLC understanding

Agile methodologies

User acceptance testing (UAT)

Requirements gathering

Stakeholder communication

Education

Bachelor's degree in Business/Information Systems/CS/Engineering

Tools

Microsoft Visio

Jira

Confluence

Microsoft 365

Job description

sg360 is seeking a Technical Business Analyst to identify and advance high-value opportunities for AI, automation, analytics, and workflow modernization.

The role connects business objectives with technology by analyzing processes, systems, and data flows; translating business needs into clear requirements; and partnering with business and technology teams to deliver solutions that improve efficiency, accuracy, scalability, user experience, and adoption.